MGAD40H3 : Levers of Control for Implementing Strategy - Ch. 14

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Levers of control: performance measurement and control system tools available to mngrs to work on achieving profit goals and strategies. Control of business strategy achieved by integrating four levers of beliefs systems, boundary systems, diagnostic control systems, interactive control systems. Dynamic tension b/w opportunistic innovation and predictable goal achievement. Strategy is plan, pattern of actions, product-market position, unique perspective. Intended strategies: plans managers attempt to implement in specific product market based on analysis of competitive dynamics and current capabilities. Emergent strategies: emerge spontaneously as employee respond to unpredictable threats and opportunities through experimentation and trial and error. Realized strategies: outcome of both streams combined, what actually happened. Measure outcomes against preset profit plans and performance goals. Monitor for unanticipated roadblocks or insufficient resources. Tools to influence experimentation and opportunity- seeking, resulting in emerging strategies. Relates to strategy as patterns of action www. notesolution. com. Cohesive pattern that respond to strategic uncertainties. Management vision motivate organizational participants to accomplish overall mission of firm.

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