Chapter 7 Review questions

28 Pages
126 Views

Department
Management (MGH)
Course Code
MGHB02H3
Professor
Ted Mock

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Description
ExamNameSHORT ANSWERWrite the word or phrase that best completes each statement or answers the question1Competition success small size and a tough initiation are part of the recipe for forming1angroupTRUEFALSEWrite T if the statement is true and F if the statement is false2To increase group cohesiveness make the group extremely difficult to get into2MULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the question3Selma and Sam have just started new jobs at the same company After one month Selma has3become known by her coworkers as the new software engineer and Sam has become known as theoffice gossip What kind of roles are theseASelmas role is designated and Sams role is assignedBSelmas role is assigned and Sams role is designatedCSelmas role is designated and Sams role is emergentDSelmas role is emergent and Sams role is emergentESelmas role is designated and Sams role is designatedTRUEFALSEWrite T if the statement is true and F if the statement is false4Virtual teams are often crossfunctional in nature45Selfmanaged work teams are most effective when they experience a fairly high degree of member5turnover This prevents the team from becoming staleSHORT ANSWERWrite the word or phrase that best completes each statement or answers the question6 refers to the characteristics of the stable social organization of a group6MULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the question7You have been assigned a group project in your organizational behaviour course You have six7weeks to complete it When will the midpoint transition occurAat about five weeksBat about one weekCat about three weeksDat about four weeksEat about two weeksTRUEFALSEWrite T if the statement is true and F if the statement is false8The selfmanaged work teams at Excelsior Widgets were so large that confusion and poor8coordination existed within every team This is an example of a process loss9Diverse groups sometimes perform better when the task involves routine work91MULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the question10Which of the following statements about status and communication is true10APeople can be inhibited from communicating upward if status differences are largeBCommunication has a tendency to move down the status hierarchyCStatus has very little relation to communication in organizationsDMost people like to communicate with others at their own status or lowerELowerstatus members do more talking11What kinds of roles develop in organizations11Adesignated roles and assigned rolesBdesignated roles and emergent rolesCdesignated roles and informal rolesDformal roles and informal rolesEassigned roles and informal roles12What did Connie Gersick study to learn about the development of groups12Aa team at Thermos that invented an ecologically friendly electric barbecue grillBworkers at Federal Express improving billing accuracy and reducing lost packagesCstudent groups doing class projectsDsales teams at UPS that sell and deliver products and servicesEteams at Rubbermaid that invent and design innovative household productsESSAYWrite your answer in the space provided or on a separate sheet of paper13Describe four types of reward allocation norms which may affect how workers are paid and rewarded inorganizations Which one do you think is the fairest overall Why14What are the lessons and things that managers should consider when developing virtual teamsMULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the question15Which of the following is a primary feature of virtual teams15ALack of facetoface contactBDiversity of membersCSmall group sizeDSuperordinate goalsETeam member stability16Organizations that allocate rewards to those who truly need the rewards have adopted a reward16system that is based on annormAequityBreciprocityCloyaltyDequalityEsocial responsibility2
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