Chapter 3 review questions

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Department
Management (MGH)
Course
MGHB02H3
Professor
Ted Mock
Semester
Summer

Description
ExamNameTRUEFALSEWrite T if the statement is true and F if the statement is falseIf an organization wants job applicants for form positive perceptions of selection fairness they11should have them take an honesty testESSAYWrite your answer in the space provided or on a separate sheet of paperAlthough it is generally believed that diversity can result in positive outcomes for organizations this is not2always the case What should organizations do to increase the chances that their diversity programs will besuccessfulMULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the question3Kevin acts the same as everyone else The speaker here is invoking acue3ArecencyBstereotypeCconsistencyDdistinctivenessEconsensusTRUEFALSEWrite T if the statement is true and F if the statement is false4Social identity is based on our perception that we are similar to many other individuals4According to the text a performance rater who is unfair and vindictive with regard to employees is55engaging in harshness6In attributional terms highly consistent behaviours are those that most people engage in6The actorobserver effect refers to the remarkable similarity in the attributions that the actor and an77observer make about the actors behaviourIf you are asked to take a selection test that you perceive to be unfair you will probably form a88negative perception of the organizationMULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the questionPaul met a salesperson for the first time His first impression was that she was pushy as were most99people in sales that Paul had encountered in the past According to Bruners model of theperceptual process Paul is most likely toAform a stereotype about the salespersonBchange his perception as soon as new cues become evidentCselect cues that confirm his first impressionDrecategorize the targetEseek out cues that contradict his first impression1SHORT ANSWERWrite the word or phrase that best completes each statement or answers the questionOne of the reasons that trust toward management is related to positive employee attitudes1010and behaviours is because it is positively related to employees TRUEFALSEWrite T if the statement is true and F if the statement is false11Tom attributes Lous behaviour to immorality This is a situational attribution11SHORT ANSWERWrite the word or phrase that best completes each statement or answers the questionWe tend to see members of a category as embodying the most typical attributes of that1212category or what are called TRUEFALSEWrite T if the statement is true and F if the statement is false13Central tendency is our propensity to organize perceptions of others around certain key traits13Gender stereotypes have less negative effects when an observer has accurate knowledge about the1414woman in questionMULTIPLE CHOICEChoose the one alternative that best completes the statement or answers the questionOn a construction site Ray drops a wrench and it almost hits Cecil on the head If Cecil develops a1515situational as opposed to dispositional explanation of Rays behaviour he might assume thatAhe was the target of a murder attemptBRay has a poor aimCRay is stupidDRay is a careless personEthe wrench was oily and it slippedWhat do the following companies have in common Royal Bank Merck Forsst Home Depot Avis1616Rent A CarAThey won awards for their diversity programsBThey won awards for how they treat visible minoritiesCThey won awards for how they treat womenDThey won awards for how they treat older workersEThey won awards for how they treat aboriginal peopleTRUEFALSEWrite T if the statement is true and F if the statement is falseIf an organization wants to improve employees ability to focus they should first improve1717perceived organizational supportThe more information you have about Bob the more likely a stereotype will influence your1818perceptions of himSHORT ANSWERWrite the word or phrase that best completes each statement or answers the question19 is the process of assigning causes to behaviour192
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