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Management (MGH)

Chapter 2 Personality and Learning Pages 37-48 What is Personality? Personality: The relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment and how he or she feels, thinks, and behaves. Personality consists of a number of dimensions and traits that are determined in a complex way by genetic predisposition and by ones long-term learning history. Personality is susceptible to change through adult learning experiences. Personality and Organizational Behaviour Dispositional Approach: Focuses on individual dispositions and personality. It was believed that personality was an important factor in many areas of organizational behaviour such as motivation, attitudes, performance, and leadership. Individuals are predisposed to behave in certain ways. Situational Approach: Characteristics of the organizational setting, such a rewards and punishment, influence peoples feelings, attitudes, and behaviour. Interactionist Approach (Interactionism): Organizational behaviour is a function of both dispositions and the situation. Most widely accepted perspective within organizational behaviour. Personality has a different role in different situations: o In weak situations (e.g., a newly formed volunteer community organization), personality has the most impact because there are loosely defined roles, few rules, and weak reward and punishment contingencies so it is not clear how a person should behave. o In strong situations (e.g., routine military operations), personality has less impact because there are more defined roles, rules, and contingencies. Key concept is fit: Putting the right people in the right job, group, or organization and exposing different employees to different management styles. The Five-Factor Model (FFM) of Personality (Big Five Dimensions)
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