The Manager's Job

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University of Toronto Scarborough
Management (MGS)
Phani Radhakrishnan

- Managers usually say they plan, organize, coordinate, and control. However, this article will be introducing a more supportable and useful description of managerial work Facts of Managerial Work - Managers work at an unrelenting pace. Their activities are characterized by brevity, variety, and discontinuity, and they are strongly oriented to action and dislike reflective activities - Managerial work involves performing a number of regular duties, including ritual and ceremony, negotiations, and processing of soft information that links the organization with its environment - Managers strongly favour verbal media, telephone calls and meetings, over documents - The managers programs to schedule time, process information, make decisions, and so on remain locked deep inside their brains Interpersonal Roles - Three of the managers roles arise directly from formal authority and involve basic interpersonal relationships: o The figurehead role every manager must perform ceremonial duties o The leader role managers are responsible for the work of th
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