MGTA05H3 Study Guide - Final Guide: Personal Development, Scientific Management, Theory X And Theory Y

• School: UTSC
• Department: Management
• Course: MGTA05H3
• Professor: H Laurence

Document Summary

All workers would receive specialized training, state of the art of equipment and specific tasks (rather than passively leaving them to train themselves) The workers received higher wages for their work (cooperate with workers to ensure scientifically developed methods are being followed) excess workers were fired, leaving the most efficient workers behind. Divide work equally between managers and workers so managers would plan the work and workers would perform the tasks these principles were implemented in factories, increasing productivity. The tendency of persons singled out for special attention to perform as expected. With increased better working environment, does not necessarily improve employees" increased productivity. What rlly makes a diff: is not physical conditions, but the fact that workers are being observes. Tendency that ppl work harder and better if they"re being treated differently. If they"re being pushed in an effective manner by supervisor: relay assembly test-room: 6 workers were isolated and put in special test rooms.