MGTA36H3- Final Exam Guide - Comprehensive Notes for the exam ( 51 pages long!)

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When getting hired employees are not trained in what to do in circumstances of theft and loss in the store. There is a knowledge gap in loss prevention for employees to do their jobs effectively. The company also may face loss when an employee sees a customer take a cosmetic item for example into the fitting room and come out without the item. In that situation they must call in a. Eugene which is the company"s code name for someone who is suspected to be stealing an item. The employees working in the fitting room are not supposed to allow customers to take shoes, accessories, or cosmetics into the fitting rooms so that loss is avoided since most of those items do not have a sensor. Without the knowledge and proper training, employees can allow a loss to the store to occur. By creating an instructional training video this can be avoided.

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