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Management (MGT)
J Howard

MGTA36 Midterm Notes Chapter 1: 10 tips for team leaders 1. Prepare with the audience in mind: What are the members expecting to get out of the presentation? 2. Have reasonable objectives 3. Arrive early to set up the room, get out materials, and welcome attendees 4. Define objectives, agenda, and ground rules 5. Use a variety of learning opportunities, making the event as experiential as possible 6. Use a variety of learning tools 7. Present information in small chunks giving opportunity for questions 8. Adhere to time constraints 9. Keep things moving 10. Draw conclusions and create action Team Presentation – Pitfalls to Avoid 1. Appearing to be disorganized 2. Holes in presentation because presenters think someone else is covering the topic 3. Poor timing Tips for Videoconferences 1. Size counts: videoconferences are best suited to small, geographically disbursed groups; with large groups, it is difficult to see the other participants 2. Have a backup plan if things malfunction. Consider an audio conference if the video fails 3. Make proper introductions. Once connected, let the other site know that you are there. It can be embarrassing to everyone to see and overhear something that was not intended for everyone. As with any meeting, you should be sure that each participant is visible when he or she is introduced 4. Establish a facilitator to run the meeting and make sure the agenda is followed. He or she will also make opening and closing remarks 5. Watch the remote locations. When the room is equipped with monitors for both the remote and the local sites, don’t watch yourself on the monitor during the conference. Remember that the other side is watching you; you don’t want to be viewed checking your hair or makeup or doing anything unsightly. Focus your attention on the person speaking 6. Pay attention to grooming. The video camera magnifies you. What you wear and how you are groomed is going to be noticed. Visualize yourself projected on a big-screen television; anything out of place is going to show up. Best to avoid checks and plaids and overly bright colours Chapter 2: Purpose 1. Informative 2. Persuasive 3. Special occasion Audience 1. Demographics: what do you know about your audience? 2. Psychographics: what traits do they share? 3. Identifying decision makers 4. What’s in it for me? (WIIFM) Logistics 1. When? 2. Where? 3. Who? 4. How? Chapter 3: 12 Steps of Organization 1. Select the topic 2. Limit the topic to one central theme 3. Gather the information 4. Choose a method of organization 5. Outline your main points 6. Collect supporting data 7. Check for accuracy 8. Design the introduction 9. Write a strong conclusion 10. Put together a final draft 11. Practice your presentation 12. Practice your presentation again and again Suggestions for Effective Conclusions 1. The conclusion should be 10% or less of your presentation 2. Your style should be consistent with the rest of your presentation 3. Write out the first sentences of your conclusion and outline the rest 4. Test your conclusion by asking yourself these questions: (A) does my conclusion help the audience get to where I want it to be? (B) does it help finish my presentation instead of leaving my audience unsure of what I intended it to know or do? Chapter 4: 4 Essentials to Preparing the Effective Informative Speech 1. Keep the information fresh 2. Make it well organized 3. Keep it interesting 4. Motivate the audience 10 Commandments of Informative Presentations 1. Less is more 2. It’s a jungle to the audience 3. Assume they don’t understand 4. Keep relating back to what they already know 5. Use visuals and simplify 6. Keep lingo and jargon to a minimum 7. Insist on interaction 8. Demonstrate 9. Do the unexpected 10. Sell! Chapter 5: 4 Models of Persuasive Speaking 1. Proposition to Proof: grabber statement, state your proposition, proof, review, memorable statement 2. Problem to Solution: grabber, problem, solution, review, memorable statement 3. Reflective: grabber, problem, possible solution, possible solution, possible solution, evaluate, review, memorable statement 4. Motivated Sequence: attention, need (create plan), satisfaction, visualization, appeal to action Chapter 6: Some Guidelines to Consider before using Humor 1. If humour does not come naturally to you, don’t use it until you are comfortable using it. Practice at least 3 to 6 times and if it still doesn’t come out comfortably, leave humor out of your presentation 2. If you are not comfortable with long stories, use one-liners 3. If you’re not sure something is funny, try it out on a friend, spouse, or co-worker. If in doubt, leave it out 4. Try to surprise your audience with your humor; don’t start off by saying, “I want to share this funny story with you.” Better to surprise them with it 5. If no one laughs, try to say something to ease the silence, for example: “That’s the last time I ask my attorney if something is funny” 6. Don’t laugh too hard at your own jokes – it’s OK to let your enthusiasm for the anecdote show,, but laughing too hard is in poor taste If you Choose to use Humor 1. Remember the punch line 2. Make sure that the anecdote relates to your speech and is appropriate 3. Have a good timing 4. Don’t be cruel 5. Don’t use vulgar language 6. Humor doesn’t travel and it doesn’t work overseas Chapter 7: 6 Steps to a Successful Team Presentation 1. Pick the right leader 2. Agree on the focus 3. Schedule frequent updates and reviews of the material 4. Conduct proper audience analysis 5. Pay attention to details 6. Have mutual respect for team members If you are the team leader 1. Buy in of the concepts and strategies from management 2. Audience analysis 3. Define the strategy for your team 4. Assign the topics 5. Make a schedule 6. Provide strong leadership and direction Chapter 8: 4 Basic Rules when using visual aid 1. Leave it up long enough for your audience to look it over before you begin talking about it 2. Don’t talk to the screen, talk to the audience 3. Practice before your presentation 4. Keep going if something goes wrong with the visual aids or
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