A36 Handout Notes Personal Summary

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Management (MGT)
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Fily C What makes a superior presentation/speech? Our voice was intended to convey our ideas, convictions, - Content - Creativity - Techniques - Theatre passions, our affection, and our intentions. - Passion - Honest Heard Reading makes a full person Understood Simple and honest Writing makes an exact person Major blocks: Speaking makes a complete person Expressive - Lack of confidence Dynamic - Performance anxiety 2 Objectives of the course: - Fear of making mistakes 1. Learning to speak with confidence and intention - Apprehension about being judged 2. To assist you in your co-op position - Uncertainty about content - Anxiety regarding an accent or 60 Decibel – Air con at 20 feet, sewing machine → goal of 60 – 65 vocabulary 70 Decibel – vacuum cleaner, hair dryer, noisy restaurant NEW’S (the never ever words) - You know or - Umm - And ahh - Like ah - Excessive use you know - Ahh - Well ah - Or um ah of so what I mean - Eh - I mean Fillers: - Confuse our message - Eliminates clarity of thought - Distract or listeners - Have negative impact on our creditability - Alienate our listeners - Undermine our professional status - Destroy the impact of our words - Make us appear unprepared To ELIMINATE fillers: Comfort Zone: 1. Awareness This is your place, which you have learned to feel comfortable within. Most of 2. Breathing 3. The Pause the qualities that don’t make for a superior speaker. When you take your comfort zone to a speech or presentation, it is often less than successful! 4. Exercise Power or vibration – Breath Vibration – Vocal cords Amplification – cavities of your body Articulation – mouth, tongue, teeth and lips 1. Voice Projection  With a weak diaphragm, phrasing is dependent on the speakers breath supply not on what is being said 2. Eye Contact  Look at the whole audience to engage in a relationship with them  Scan the audience to make eye contact with each person  Speakers want to convey honesty, confidence and conviction 3. Energy and Passion  Coupled with voice projection  Be honest and passionate about what you are saying  Make emotional connection to your text creating energy in delivery and sense of urgency Fily C 4. Body Language  50% of messaged conveyed  Square yourself to your audience, chin up, and eyes open  Do not pace! Avoid moving unless you have someplace to go! 5. The Pause and Word Phrase Emphasis (wpe)  Helps slow down and keep attention of your audience Volume – how loudly or softly you speak When to pause: Pitch – relative highness or lowness of your voice, as - Before and after crucial points measured against a musical scale - At the end of each major section of the address Tone – catchall category for the many moods and - After especially significant or difficult names or textures of the voice: harsh, sarcastic, sincere, terms whimsical, pleading, serious, goody, and so forth - After an important statement or a call to action 6. Practice talking of the top of your head  Build confidence by taking risks by breaking out of your comfort zone and practice using your knowledge by speaking off the top of your head Tips for Handling Stage Fright - Take a deep breath in through your nose and tighten your body, from neck to toes - Hold the breath for 6 seconds, then slowly let go of the tension in your body as you exhale through your mouth to a count of 10 seconds - For dry mouth: o Take no milk products, soda, or alcohol, it will constrict your throat, avoid caffeine! o Lightly coat your teeth with petroleum jelly, this will greatly reduce dry mouth o Occasionally biting the tip of your tongue helps to salivate - If your voice is shaky or your heartbeat is rapid o Deep breathing and more deep breathing while working to project your voice to back of the space Major Failings in Business Presentations - The presenter isn’t well prepared - Proper audience analysis has not been done - Presenter too dependent on notes - Leaving too many questions unanswered tells audience you really don’t know enough about the subject - You are going on for too long (30-45 mins without break will make audience unable to concentrate) - The room is not set up well (people can’t see you), walk around - Not ending with a strong call to action or drawing conclusions for the audience Stage Fright - Fear of fainting - Fear of being boring o Make sure you are providing useful information o Material is interesting and you have backed it up with facts, figures, anecdotes to enhance and illustrate your points o You are speaking directly to each one of them so there is no reason for them to be bored o You are enthusiastic about the topic and your voice shows it - Fear of your mind going blank - Fear of being judged Fily C Overcome Stage Fright - The rag doll o Stand up straight, feet comfortably apart. Starch up tall, then bend over by collapsing quickly and loosely from the waist with your arms relaxed and hands dangling. Keep your arms, hands and neck relaxed so you look like a rag doll. Do not bounce, wait 10 secs. Now slowly rise up to a straight position, keeping relaxed. Repeat 5 times. - Head rolls - Arm swings - Shoulder shrugs - Yawning - Abdominal breathing o Deep Breathing I – deep breath in through your nose and tighten everything in your body from your head to neck, to shoulder, hands, fingers, legs and toes. Hold breath for 6 secs then slowly let go of tension in your body as you exhale through your mouth to a count of 10. o Deep Breathing II – deep breath and clasp your hands together. Hold your breath as you squeeze your palms together tightly. Let go of your hands and breath at the same time. Tips for Handling Stage Fright - Accept the fact stage fright is normal; you may have it every time you speak, but it work for you by thinking of it as excitement, not fear - Watch other speakers and learn their techniques - Concentrate on your strengths; compensate for your weaknesses - Practice, practice, practice before going to present. Remember, practice makes perfect presentation - Speak often; the more you speak, the better you will be able to manage your stage fright Managing the Physical Symptoms of Stage Fright - For dry mouth:  Take no milk products, soda, or alcoholic beverages , Eat no ice cream  Lightly coat your teeth with petroleum jelly; it will stop your lip from sticking to your teeth  Bite the tip of your tongue (this helps you to salivate)  Drink room temperature or warm water (with lemon, if available) - For sweaty hands/body:  Use talcum powder or corn starch on hands/body Excess Breathiness is Caused by:  Carry a handkerchief 1. Lack of muscle tension in the - If you have red splotches on your face: vocal folds  Wear pink or red colours, high necklines 2. Habitual speaking patterns  Use humours to release endorphins 3. A serious medical condition. If
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