Study Guides (238,613)
Canada (115,253)
MGTA36H3 (34)
J Howard (31)


8 Pages
Unlock Document

University of Toronto Scarborough
Management (MGT)
J Howard

MGTC36 MIDTERM STUDY GUIDE Chapter 1 – Understanding the 8 Types of Business Presentations 1. 10 Tips for Team Leaders (TEAM LEADRS) 1. Prepare with the audience 9. Keep things moving in mind: What are the 10.Draw conclusion and create members expecting to get action out of this presentation? 2. Have reasonable objectives 3. Arrive early and set up the room, get out materials and welcome attendees TEAM LEADRS 4. Define objectives, agenda T – Time and ground rules E – Early 5. Use a variety of learning A – Audience opportunities, make the M – Move things along event as experiential as L – Learning tools possible E – Engage in Experience for them 6. Use a variety of learning A – Agenda, rules, define objective tools D – Draw conclusions 7. Present information in R – Reasonable objectives small chunks giving S – Small chunks of info, give opp opportunity for questions for q&a 8. Adhere to time constraints 2. Team Presentations (Keep the following in mind) • How much time do you have for each part? • What should be the order of the material? • What are the strong/weak presenters? • As leader, sum up and lead question-and-answer sessions • Give adequate prep time for rehearsing and revision • PITFALLS  Appearing disorganized, poor timing  Holds in presentation b/c ppl think others are covering the topic Tips for Videoconferences • Size counts, small geographically disbursed groups • Have back-up planned if things malfunction. Ex. Audio conference • Make proper introductions • Establish a facilitator to run mtg and make sure agenda is followed, open/end remarks • Watch the remote locations, look at others, focus on who is speaking • Pay attention to grooming – avoid checks, plaids and overly bright colours • Show consideration for others, normal tone, don’t talk over others Chapter 2 – Getting to your PAL (Purpose, Audience, Logistics) 1. Purpose 1. Informative – telling as clear and effective as possible 2. Persuasive – selling, generate action by audience or influence behaviour  Done through logic, feeling and emotion or speaker’s credentials 3. Special Occasions – career as a speaker, motivational, acceptance, etc 2. Audience • Who are they and what do they expect from you • Do research in advance and create an audience profile  Demographics – the type of language, examples, humour, less offence if you know aud.  Psychographics – what traits do they share, politics, interests, attitudes, learning styles  decision makers – avoid addressing direct comments or looking primarily at them • If you are able to choose a topic yourself, then it will allow you to select a topic of interest to the audience, best source is the program organizer, past presenters, company culture literature • WIIFM – what’s in it for me? – audiences experiences with this topics, expectations from you 2. Logistics • When? Where? Who? How? Chapter 3 – Organization your Presentation 12 Steps to Organization 12. Practice your presentation again and again 1. Select the topic 2. Limit the Topic to One Central Theme 3. Gather the Information 4. Choose a Method of organization 5. Outline your main points 6. Collect supporting data Speech Outline Format 7. Check for accuracy 1. Audience 8. Design the introduction 2. Purpose 9. Write a strong conclusion 3. Introdcution 10. Out together a final draft 4. Body with transitions 11. Practice your presentation 5. Conclusion • Concept of Must, Should (2 ndto eliminate), Could (1 to eliminate) • Putting the presentation together: o INTRO: Grabber, WIIFT, establish your credibility, preview of subject o Ask a question, unusual fact, example/story, quote, humour o BODY: examples, stories, quotes, definitions, comparisons, contrasts, stats, demos o Validate your POV, add interest, audience involvement, look for emotional connection o CONLCUSION: review key points, memorable final statement/call to action (>10% pres) Adding/focusing emotion in your presentation • Motivate, educate or convinced • Effective presenters grab the emotions of audience and expand upon those feelings to achieve desired ends, need to understand where the audience is coming from and go from there • Vary tone and speed, slower for expression, let the audience experience emotions with you • Moods are contagious, so lead them where you want them to be through your mood Chapter 4 – Developing the Informative Presentation 1. Keep the information fresh - different spin, new theories 2. Make it well organized – have progression, visual aids, 3. Keep it interesting – colourful language, stories/examples, case studies, exercise, experiment etc 4. Motivate the audience – WIIFT, relevant to your listeners • Different Learning styles – Repeat, keep it simple, focus on the big picture Putting it all together – ways to effectively organize your speech 1. Chronological – time sequence, time line 2. Spatial – nature of space, best used with visuals, classroom set-up effects 3. Geographical – not just space, but geographical space, breakup of the Soviet Union 4. Topical - large topic divided into subsections, labour unions by industry 5. Comparison and Contrast – helps to clarify the unknown, ex global warming to warming a home 6. Cause and effect – scenarios, what happened/will happen then what results will be 10 Commandments of Informative Presentations 1. Less is more 2. It’s a jungle to the audience – summarize and organize thoughts 3. Assume they don’t understand 4. Keep relating back to what they already know 5. Use visuals and simplify 6. Keep lingo and jargon to a minimum 7. Insist on interaction 8. Demonstrate 9. Do the unexpected 10.Sell! – WIIFM Chapter 5 – Persuasive Presentations Speech Planning Worksheet Type: Persuasive Organizational Style: 1. Proposition to proof 3. Reflective 2. Problem to solution 4. Motivated sequence Central Theme: Consider PAL (Purpose, Audience, Logistics) 1. Proposition and Proof – 3-5 pts and emotional appeal 2. Problem definition and Proposed Solution – the audience MUST agree there is a problem 3. Problem definition, criteria for judging possible solutions, possible solutions (pros & cons) each 4. Need (problem), satisfaction (features), visualization (benefits) – BUILD TO CALL OF ACTION INTRODUCTION Grabber Source Credibility (opt) WIIFT (opt) Preview (opt) CONCLUSION Review Memorable Statement/Call to Action Chapter 6 –Entertaining/Special Occasion Presentations 1. Guidelines to consider before using humour a. If humour does not come naturally, don’t use it until you are comfortable. b. If you are not comfortable wi
More Less

Related notes for MGTA36H3

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.