MGHB02H3 Study Guide - Final Guide: Central Tendency, Customer Satisfaction, Short-Term Memory
Document Summary
Manage people & groups in organizations final exam notes. Manage people & groups in organizations final exam notes 1. Lec01 course introduction and leadership 2. Lec07 teams & decision making 31. Lec09 values, organizational culture, change and development 42. Lec12 values, organizational culture & leadership (part 2) 55. Lecture notes from all topics covered in class. 1, 9, 11, 7, 4, 8, 16, 5, 6, & appendix. E(cid:373)plo(cid:455)e(cid:396)s satisfied (cid:449)ith the le(cid:448)el of (cid:858)ha(cid:396)d skills(cid:859), (cid:271)ut (cid:374)ot satisfied (cid:449)ith the le(cid:448)el of (cid:858)soft skills(cid:859) of college graduates. More managers are fired for lack of soft skills than for lacking technical skills. Most managers fail because: the(cid:455) ha(cid:448)e (cid:862)(cid:271)ad judge(cid:373)e(cid:374)t(cid:863, ca(cid:374)(cid:859)t (cid:271)uild tea(cid:373)s, have troubled relationships, ca(cid:374)(cid:859)t (cid:373)a(cid:374)age the(cid:373)sel(cid:448)es, ca(cid:374)(cid:859)t lea(cid:396)(cid:374) f(cid:396)o(cid:373) thei(cid:396) (cid:373)istakes. You know that leaders come in many varieties depending on all sorts of things. Alien one leader, you decide to show the alien a variety of human leaders.
