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MGHB02H3 Study Guide - Quiz Guide: Motivation, Equity Theory, Job PerformanceExam


Department
Management
Course Code
MGHB02H3
Professor
Phani Radhakrishnan
Study Guide
Quiz

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Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
Effort, persistence, and direction are basic components of
A)
attitude.
B)
equity
C)
motivation.
D)
expectancy.
E)
performance.
1)
2)
According to the text, which of the following is not a basic characteristic or component of
motivation?
A)
Goals
B)
Effort
C)
Direction
D)
Persistence
E)
Performance
2)
3)
Which of the following is most likely to stimulate intrinsic motivation?
A)
High pay
B)
Close supervision
C)
Company policies
D)
Challenging job
E)
Generous fringe benefits
3)
4)
The extent to which an organizational member contributes to achieving the objectives of the
organization is called
A)
effort.
B)
intrinsic motivation.
C)
performance.
D)
extrinsic motivation.
E)
expectancy.
4)
5)
Al told his friends that "the job makes me feel good about myself. I feel a real sense of
accomplishment at the end of the day." Al is probably
A)
intrinsically motivated.
B)
self-actualized.
C)
extrinsically motivated.
D)
experiencing inequity.
E)
fulfilling his relatedness needs on the job.
5)
6)
"An interesting job that pays well" suggests that the job
A)
is high in extrinsic but low in intrinsic motivation.
B)
meets the motivational requirements of equity theory.
C)
is high in intrinsic and extrinsic motivation.
D)
is high in extrinsic motivation.
E)
is high in intrinsic motivation.
6)
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7)
Some researchers have argued that intrinsic and extrinsic motivation are incompatible. By this,
they mean that
A)
intrinsic rewards usually lead to better performance than extrinsic rewards.
B)
extrinsic rewards usually lead to better performance than intrinsic rewards.
C)
intrinsic rewards may decrease extrinsic motivation.
D)
extrinsic rewards may decrease intrinsic motivation.
E)
when used in combination, they result in lower levels of performance.
7)
8)
Which of the following statements about motivation and performance is FALSE?
A)
A person could perform fairly well despite low motivation.
B)
General cognitive ability and emotional intelligence are important for motivation to be
converted into performance.
C)
A person could be highly motivated and yet perform poorly.
D)
Task understanding is important for motivation to be converted into performance.
E)
Motivation is defined as the extent to which workers contribute to achieving
organizational objectives.
8)
9)
Two process theories of motivation include
A)
Maslow's Need Hierarchy and Expectancy.
B)
Equity and ERG.
C)
Equity and Expectancy.
D)
Maslow's Need Hierarchy and McClelland's theory of needs.
E)
Maslow's Need Hierarchy and ERG.
9)
10)
According to Maslow, once an individual has fulfilled his or her belongingness needs, the
__________ needs become motivating.
A)
safety
B)
esteem
C)
physiological
D)
relatedness
E)
affiliation
10)
11)
Which of the following theories proposes that individuals have basic needs, which are associated
with extrinsic motivation, and higher-order needs, which are associated with intrinsic
motivation?
A)
Maslow's Hierarchy of Needs
B)
Equity theory
C)
Goal setting theory
D)
Expectancy theory
E)
Valence theory
11)
12)
According to Maslow's Hierarchy of Needs, a given worker at a given point in time is most
motivated by
A)
the lowest level unsatisfied need.
B)
physiological needs, because these are most basic and important.
C)
belongingness needs, because everyone needs some form of social interaction.
D)
self-actualization, because all persons seek to fulfill their highest potential.
E)
the highest level unsatisfied need.
12)
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13)
According to Maslow, the __________ level __________ need is most motivational.
A)
lowest; satisfied
B)
highest; emotional
C)
highest; satisfied
D)
highest; unsatisfied
E)
lowest; unsatisfied
13)
14)
Alderfer's existence needs correspond closely to Maslow's
A)
esteem needs.
B)
belongingness needs.
C)
physiological needs.
D)
self-actualization needs.
E)
growth needs.
14)
15)
Other things equal, which ERG theory need should be of particular interest in a highly collective
culture?
A)
Growth
B)
Relatedness
C)
Safety
D)
Existence
E)
Resistance
15)
16)
Alderfer differs from Maslow in that his ERG theory assumes
A)
a lower level need must be gratified before a less concrete need becomes operative.
B)
growth needs can be completely satisfied just as existence and relatedness needs can be.
C)
a rigid hierarchy of needs exists.
D)
the least concrete needs become more desired as they are fulfilled.
E)
if higher level needs are strong but ungratified, individuals will increase their desire for
the gratification of lower level needs.
16)
17)
If Steve desires friendly and supportive supervision, he is trying to fulfill
A)
his safety needs.
B)
his existence needs.
C)
any one of his needs, depending on which is operative.
D)
his relatedness needs.
E)
his growth needs.
17)
18)
Paul has a secure, well-paying, but boring job. He gets along well with his boss and his
coworkers. Recently, he has put in a bid for several more interesting jobs that have opened up,
but each time the job has been given to someone with more seniority. According to Alderfer's
ERG theory Paul will probably
A)
exhibit frequent absenteeism.
B)
quit his job and leave the company.
C)
press for higher pay.
D)
seek support and additional attention from his boss and co-workers.
E)
continue to pursue a more interesting job indefinitely.
18)
3
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