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MGHB02H3 Study Guide - Quiz Guide: Social Perception, The Home Depot, Bundesautobahn 60Exam


Department
Management
Course Code
MGHB02H3
Professor
Phani Radhakrishnan
Study Guide
Quiz

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Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
Which of the following statements most accurately defines "perception"?
A)
Perception is the tendency to generalize about people and ignore variations between
individuals.
B)
Perception is the process of interpreting messages of our senses to provide meaning.
C)
Perception is reality.
D)
Perception is the tendency to attribute one's own thoughts and feelings to others.
E)
Perception is the process by which motives are assigned to explain people's behaviour.
1)
2)
The three main components of perception are
A)
perceiver, situation, and projection.
B)
primacy, recency, and projection.
C)
selectivity, constancy, and primacy.
D)
perceiver, situation, and target.
E)
perceiver, target, and attribution.
2)
3)
Perceptual defence is
A)
the tendency to attribute one's own thoughts and feelings to others.
B)
the process by which motives are assigned to explain people's behaviour.
C)
the tendency to generalize about people and ignore variations between individuals.
D)
the process of interpreting messages of our senses to provide meaning.
E)
the tendency for the perceptual system to defend the perceiver against unpleasant
emotions.
3)
4)
Which of the following statements may indicate projection by the speaker?
A)
"Telling a white lie to clinch a sale is perfectly ethical."
B)
"I would never assign a woman to that sales territory."
C)
"I don't steal from the company but I'm sure that others do."
D)
"I didn't land the contract because the competition was just too good."
E)
"Most of my sales staff think like I think."
4)
5)
Which of the following statements is indicative of an implicit personality theory on the part of
the speaker?
A)
"Women make bad managers."
B)
"Roger is aggressive."
C)
"Introverts are honest."
D)
"Teenagers drive more recklessly than seniors."
E)
"Accountants are intelligent."
5)
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6)
My perceptions of people are strongly influenced by how kind they are to others. Which concept
explains my reaction?
A)
Central tendency
B)
Similar-to-me effect
C)
Projection
D)
Primacy effect
E)
Central trait
6)
7)
"You're just like me. I despise you." Which perceptual tendency might the speaker be revealing?
A)
Projection
B)
Actor-observer effect
C)
Central Trait
D)
Self-serving bias
E)
Similar-to-me effect
7)
8)
According to Bruner's model of the perceptual process, when an unfamiliar target is
encountered, we are likely to be __________ to target cues. Once the target has been categorized,
however, we become __________ selective in our cue search.
A)
open; more
B)
closed; less
C)
selective; consistent
D)
closed; more
E)
open; less
8)
9)
The chairperson opened the meeting by saying "I'm sure you all agree with me that . . ." What
perceptual phenomenon might the speaker be exhibiting?
A)
Implicit personality theory
B)
Projection
C)
Fundamental attribution error
D)
Stereotyping
E)
Similar-to-me effect
9)
10)
Knowing that a person falls into some social category, we might assume that he or she possesses
certain traits, and that everyone in this category possesses these traits. This is an example of
A)
projection.
B)
consensus cues.
C)
a situational attribution.
D)
reliance on central traits.
E)
a stereotype.
10)
11)
Driving home from an auto repair shop, you find that the repair you just paid for wasn't done
properly. Which of the following would increase your tendency to blame the mechanic's error on
dispositional factors?
A)
When you picked up the car, the shop manager said that the mechanic had gone home
early because he was injured on the job.
B)
Several friends told you that this mechanic was excellent.
C)
You had authorized the mechanic to use reconditioned parts instead of new ones.
D)
This mechanic has done poor repairs on your car twice before.
E)
You have never had a car repair done right the first time by any mechanic.
11)
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12)
"Geraldo acts differently from everyone else." The speaker in the statement is invoking a
__________ cue.
A)
consistency
B)
recency
C)
situational
D)
distinctiveness
E)
consensus
12)
13)
Which is a potential example of the fundamental attribution error?
A)
John explained his failure to land the big account by saying that the competing firm had a
better product.
B)
Tom realized that most of his crew failed to get to work because of the big snowstorm.
C)
Rodney defended his boss's embezzlement by pointing out that he was under severe
marital stress at the time of the incident.
D)
Nancy explained her department's success by describing her boss as brilliant.
E)
Susan acknowledged that her company's sales growth was largely due to the booming
economy.
13)
14)
For many months, Sam performed his job excellently. However, just before his performance
evaluation, Sam's boss saw him insult a client. In the performance evaluation, the boss gave Sam
a very low rating. What happened?
A)
Recency effect
B)
Self-serving bias
C)
Contrast effect
D)
Harshness
E)
Primacy effect
14)
15)
If primacy is operating within a selection interview, the job candidate would be well advised to
A)
get an early appointment to see the interviewer.
B)
be sure her good qualities come out early in the interview.
C)
engage the interviewer in small talk before getting down to business.
D)
see the interviewer early in the morning.
E)
ask for a different interviewer.
15)
16)
If recency is operating within a selection interview, the job candidate would be well advised to
A)
see the interviewer late in the day.
B)
list one's most recent jobs first on one's resume.
C)
ask for a different interviewer.
D)
hold off revealing some good qualities until the end of the interview.
E)
try to be the last applicant interviewed.
16)
17)
"Kevin acts the same as everyone else." The speaker here is invoking a __________ cue.
A)
distinctiveness
B)
consistency
C)
stereotype
D)
recency
E)
consensus
17)
3
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