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MGHB02H3 Study Guide - Quiz Guide: Absenteeism, William Makepeace Thackeray, CentralityExam


Department
Management
Course Code
MGHB02H3
Professor
Phani Radhakrishnan
Study Guide
Quiz

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Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
Power is defined as
A)
a process of antagonism that occurs when one person or organizational subunit frustrates
the goal attainment of another.
B)
the joint occurrence of antagonism and blocked goals.
C)
establishing good connections with key organizational members in order to achieve one's
goals.
D)
the capacity to influence others who are in a state of dependence.
E)
using influence to obtain ends not sanctioned by the organization or to obtain sanctioned
ends through nonsanctioned means.
1)
2)
Which base of individual power is most closely associated with one's position or job in the
organization?
A)
Coercive
B)
Reward
C)
Referent
D)
Legitimate
E)
Expert
2)
3)
Which base of individual power is most consistently associated with employee effectiveness?
A)
Referent
B)
Expert
C)
Reward
D)
Coercive
E)
Legitimate
3)
4)
A military commander who is well liked and admired by his troops is leading them on a highly
structured mission. We can be certain that the commander is high on two bases or power. What
are they?
A)
Reward and expert
B)
Coercive and expert
C)
Information and reward
D)
Legitimate and referent
E)
Referent and coercive
4)
5)
Which of the following statements concerning power is false?
A)
Because the target of power is dependent upon the powerholder, a poor relationship
necessarily exists between the two.
B)
Power can ow in any direction in an organization.
C)
Power is not always exercised.
D)
Power is a broad concept that applies to individuals, groups, and subunits.
E)
Two individuals can have power over each other.
5)
1

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6)
Legitimate power
A)
exists when the powerholder is well liked by others.
B)
is perfectly correlated with coercive power.
C)
is a function of one's formal organizational role.
D)
is applied equally by all those who possess it.
E)
is less important than the other power bases.
6)
7)
Coercive power
A)
is available when the powerholder can exert influence by providing positive outcomes.
B)
can only be applied by higher level organizational members to lower level members.
C)
is perfectly correlated with legitimate power.
D)
is generally effective at reducing employee resistance.
E)
is often associated with workgroup ineffectiveness.
7)
8)
A well-liked Nobel Prize winner has considerable influence among the members of his scientific
research team. This person is high on which two bases of social power?
A)
Legitimate and coercive
B)
Coercive and reward
C)
Legitimate and referent
D)
Referent and expert
E)
Reward and expert
8)
9)
Two army officers get into an argument, and one cites his rank in an attempt to settle the matter.
To which power base is he resorting?
A)
Coercive
B)
Reward
C)
Referent
D)
Expert
E)
Legitimate
9)
10)
I have referent power over you. This means that
A)
I know something you don't want made public.
B)
you like me.
C)
you dislike me.
D)
I have a skill that you admire.
E)
I like you.
10)
11)
Referent power is especially potent because
A)
its absence may lead to cognitive dissonance.
B)
it is perfectly correlated with coercive power.
C)
few people have it.
D)
it stems from identification with the powerholder.
E)
it is perfectly correlated with expert power.
11)
2

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12)
Rosabeth Moss Kanter suggests that certain types of activities lead to power. Which of the
following activities is not likely to lead to power acquisition?
A)
Charitable activities
B)
Visible activities
C)
Exceptional performance in nonroutine activities
D)
Relevant activities
E)
Extraordinary activities
12)
13)
Rosabeth Moss Kanter suggests that __________ activities lead to the acquisition of power.
A)
charitable
B)
unethical
C)
fiscal
D)
extraordinary
E)
Machiavellian
13)
14)
Empowerment occurs when people are given __________ to take the initiative and solve
organizational problems.
A)
authority, opportunity, and motivation
B)
excessive power
C)
assertiveness training
D)
employees
E)
orders
14)
15)
The relationship between performance and empowerment suggests which of the following
relationships?
A)
Low powereffective performance
B)
Sufficient powereffective performance
C)
High powereffective performance
D)
Legitimate powerexpert performance
E)
None of the above
15)
16)
Which of the following is not an influence tactic?
A)
rationality
B)
assertiveness
C)
ingratiation
D)
coalition formation
E)
Machiavellianism
16)
17)
Behaviours that are used to convert power into actual influence are called
A)
power bases.
B)
authority.
C)
empowerment.
D)
influence tactics.
E)
machiavellian tactics.
17)
3
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