MGHB12H3 Study Guide - Comprehensive Final Exam Guide - Balanced Scorecard, Absenteeism, W. M. Keck Observatory
Document Summary
Training systematic acquisition of attitudes, concepts, knowledge, roles, or skills that result in improved performance at work (goldstein, 1991) Task analysis used to develop objectives about performance of specific job activities: develop task statements, development of task clusters, ksa analysis, development of training program for ksa-task links. Psychological fidelity: person analysis, who needs training + what kind, based on performance appraisals, consider present + future needs. Delivering the training: on-site methods of training. Role playing & coaching (can be off-site as well: on-the job training. Guaranteed transfer of training: job rotation. Learn by moving b/w jobs w/in company: apprentice. Intense, lengthy, one-on-one tutoring by experienced worker, typical in skilled trades: cooperative training, internships, gov"t training. Combines on-the-job training w/formal education: off-site training methods, lectures, blended learning, conferences, case studies, e-learning + simulations. Implement & reformulate strategy: communicate key objectives & priorities, provide strategic alignment, support proves improvement, encourage incremental innovation. Context: public organizations, private organizations, non-profit organization.
