MGHD27H3 : Book Notes
Document Summary
What is communication: communication: the process by which information is exchanged between a sender and a receiver, effective communication: occurs when the right people receive the r ight information in a timely manner. Bar riers to effective manager-employee communication: conflicting role demands, many managers have difficulty balancing their task demands and the social- emotional functions, ex. Managers usually tell the employees that did well in their evaluations that did do well, but inhibit their communication between those who didn"t do so well as they themselves were the ones evaluating them. Verbal language of work: comvoc or common vocabulary becomes established within organizations (jargons and abbreviations) become part of an organizations language, but cause barriers to www. notesolution. com communication with outsiders (ex. Ob is organizational behaviour to us, but obstetrics to an obstetrician) Non-verbal language of work: non-verbal communication: refers to transmission of messages by some medium other than speech or writing, ex.
