Summary of Terms

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Published on 8 Apr 2011
School
UTSC
Department
Management (MGH)
Course
MGHD27H3
Professor
Organizations
Organizational Behaviour
Classical View
Scientific Management (Frederick Taylor)
Bureaucracy (Max Weber)
Human Relations Movement
Hawthorne Studies
Contingency Approach
Interpersonal Roles
Liason
Figurehead
Leadership
Informational Roles
Disseminator
Monitor
Spokesperson
Decisional Roles
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Diversity – Local/Global
Employee-Organization Relationships
Focus on Quality, Speed, Flexibility
Employee Recruitment and Retention
Dispositional Approach
Situational Approach
Interactionist Approach
Five factor Model of Personality
Extraversion
Emotional Stability/Neuroticism
Openness
Conscientiousness
Agreeableness
Locus of Control
Self-Monitoring
Behavioural Plasticity Theory
Self-Esteem
Learning
Operant Learning Theory
Positive/Negative Reinforcement (+)
ST = continuous and immediate
LT = partial and delayed
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