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txtbook appendix

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Department
Management (MGH)
Course Code
MGHD27H3
Professor
txtbooknote

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Appendix (p591-598)
Observational Techniques
Observational research-research that examines the natural activities of people in an
organizational setting by listening to what they say and watching what they do
Most straightforward way of finding out about OB
Comes closest to ways common-sense views are developed
Different between everyday & formal observations of trained behavioral scientist is:
Systematic Framework
Extensive training about human nature by researcher
Particular question-set observations designed to answer
Objectivity
Careful recording of events observed Inaccuracies from memory
Informed of dangers of influencing behaviors
Trained to draw reasonable conclusions from observations
Outcomes of summarized in narrative form sometimes called case-study specifying:
Nature of organization, people & events studied
Role & techniques used by observers
Research questions
Events observed
Captures dept, scope, richness, spontaneity & realism of OB
Weaknesses:
Lack of environmental-control
Selective perceptions & interpretations from limited observers & situations
Participant Observation
Participant Observation Researcher becomes functioning member of unit being observed
Researchers feel that advantages of participation outweigh problems of influencing
behaviours
Betting that pros of participation outweigh cons
there is no substitute for experience
Social rituals hard to observe otherwise
Pro: Potential for secrecy
Subjects need not know that they are being observedethical issues with secrecy
Direct Observation
Direct Observation Observing OB without taking part in activity being studied
New person can disrupt & change nature of activities
Scientist would be required to learn certain jobs in order to participate ie pilot, which
requires years
Limited opportunity to record information through participation
Correlational Techniques
1
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Description
Appendix (p591-598) Observational Techniques Observational research-research that examines the natural activities of people in an organizational setting by listening to what they say and watching what they do Most straightforward way of finding out about OB Comes closest to ways common-sense views are developed Different between everyday & formal observations of trained behavioral scientist is: Systematic Framework Extensive training about human nature by researcher Particular question-set observations designed to answer Objectivity Careful recording of events observed Inaccuracies from memory Informed of dangers of influencing behaviors Trained to draw reasonable conclusions from observations Outcomes of summarized in narrative form sometimes called case-study specifying: Nature of organization, people & events studied Role & techniques used by observers Research questions Events ob
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