MGHD27H3 : txtbook appendix
Document Summary
Observational techniques: observational research-research that examines the natural activities of people in an organizational setting by listening to what they say and watching what they do, most straightforward way of finding out about ob. comes closest to ways common-sense views are developed: different between everyday & formal observations of trained behavioral scientist is: Careful recording of events observed inaccuracies from memory. Trained to draw reasonable conclusions from observations: outcomes of summarized in narrative form sometimes called case-study specifying: nature of organization, people & events studied. events observed: captures dept, scope, richness, spontaneity & realism of ob, weaknesses: selective perceptions & interpretations from limited observers & situations. Participant observation researcher becomes functioning member of unit being observed: researchers feel that advantages of participation outweigh problems of influencing behaviours. subjects need not know that they are being observedethical issues with secrecy.
