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MGMA01H3- Final Exam Guide - Comprehensive Notes for the exam ( 61 pages long!)
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61 Pages
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Department
Management (MGM)
Course Code
MGMA01H3
Professor
Sam J Maglio

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UTSC
MGMA01H3
FINAL EXAM
STUDY GUIDE
1
MGOC20 Operations Management: A Mathematical Approach
Lecture 01
Chapter 1 Introduction to Operations Management
Organizing to Produce Goods and Services - Essential functions:
1. Marketing generates demand
2. Production/operations creates the product
3. Finance/accounting tracks how well organization doing, pays bills, collects money
find more resources at oneclass.com
find more resources at oneclass.com
2
Why Study OM?
1. OM is one of three major functions of any organization. We want to study how people
organize themselves for productive enterprise
2. We want (and need) to know how goods and services are produced
3. We want to understand what operations managers do
What Operations Managers Do? Planning, Organizing, Staffing, Leading, Controlling
1. Design of goods and services
What goods or services should we offer?
How should we design these products and services?
2. Managing quality
How to ensure high quality products / services are produced?
3. Process and capacity design
What process and what capacity will these products require?
What equipment and technology is necessary for these processes?
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find more resources at oneclass.com

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Description
[MGMA01H3] Comprehensive spring guide including any lecture notes, textbook notes and exam guides.find more resources at oneclass.com MGOC20 – Operations Management: A Mathematical Approach Lecture 01 Chapter 1 – Introduction to Operations Management Organizing to Produce Goods and Services - Essential functions: 1. Marketing – generates demand 2. Production/operations – creates the product 3. Finance/accounting – tracks how well organization doing, pays bills, collects money 1 find more resources at oneclass.com
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