MGSC46H3 : Decision Making
19 Mar 2011
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Document Summary
First, executives may fail to see or seek out key information needed to make a sound decision. Second, they may fail to use the information that they do see because they arent aware of its relevance. Finally, executives may fail to share information with others, thereby bounding the organizations awareness. The ability to focus on one task is undoubtedly useful, but focus also limits awareness. People overlook more than just the information they ,7039 expecting. Another area of perceptual blindness has to do with gradual change. Seeking disconfirming information is a powerful problem solving approach, but it is rarely a part of our intuitive strategies. Generating contradictory evidence should be part of everyones job. But one way to integrate this form of thinking is to assign a devils inquisitor role to a member of the group. Success can create bounds that prevent executives from using readily available information.
