MGTA35H3 Study Guide - Final Guide: Intrapersonal Communication, Confirmation Bias, Fundamental Attribution Error

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16 Oct 2017
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Acknowledges the importance of feedback, particularly the nonverbal type, in meaning making. Criticism: emphasis on shared meaning, therefore it is most usefully applied in interpersonal relationships in which shared meaning is the goal, those involving friends, families and intimate partners; not suitable for organization: communication as strategic control. Assumes that communication is a tool that individuals use to control their environment and thus it recognizes the play of power and politics within an organization setting. Communicator chooses strategies appropriate to the situations to accomplish goals. Criticism: people should not be expected to communicate in any objectively rational way. It should be personally, socially, politically an ethically motivated. In extreme cases, this model will lead to ignoring honesty and clarity when it is in the communicator"s best individual interest to do: communication as dialogic process. Focus on the contribution of the receiver"s perspective to an interpretation; sender and receiver are jointly creating social reality.

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