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4 business case studies: managing performance at haier, thomas green: power, office politics, and a career in crisis, rudi gassner and the executive committee of bmg international, henry tam & mgi team. A group is two or more people interacting interdependently to achieve a common goal. Interaction the most basic aspect of a group. Group memberships are important because: groups have tremendous influence on us, provides context in which we can exert influence on others. Informal work groups: groups that emerge naturally in response to the common interests of organizational members. Norming (resolving issues and develop social consensus) Phase 1 first meeting: critical in setting agendas, assumptions, approaches, and precedents develop. Midpoint transition: cha(cid:374)ge i(cid:374) the group(cid:859)s approa(cid:272)h & ho(cid:449) the group (cid:373)a(cid:374)ages the (cid:272)ha(cid:374)ge is (cid:272)riti(cid:272)al, transition may consolidate previously acquired information/mark a completely new approach. Phase 2 played out decisions and approached adopted at midpoint: concludes with final meeting.

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