Study Guides (283,358)
CA (135,364)
UTSG (9,648)
RSM100Y1 (90)
Final

RSM100 Final Exam Study Guide Pt.1

24 Pages
612 Views
Winter 2010

Department
Rotman Commerce
Course Code
RSM100Y1
Professor
Michael Szlachta
Study Guide
Final

This preview shows pages 1-3. Sign up to view the full 24 pages of the document.
RSM100 Final Exam Study Guide
1. What are the 4 purposes of goal setting?
2. What are the hierarchy of plans?
3. Match
a. Corporate-level strategies
b. Functional strategies
c. Business-level strategies
1. Identify the ways a business
will compete in its chosen
line of products/services.
2. Identify the basic courses of
action each department in the firm
will pursue.
3. Indentifies the various businesses
that a company will be in, and how
these businesses will relate to each
4. Identify each as either corporate-level or business-level.
a. ___________ horizontal integration
b. ___________ differentiation strategy
c. ___________ focus strategy
d. ___________ product development
e. ___________ cost leadership
f. ___________ vertical integration
g. ___________ concentration strategy
h. ___________ investment reduction
i. ___________ diversification
j. ___________ geographic expansion
k. ___________ market penetration
5. 'LVQHVFRUUHFWLRQZLWKODXQFKLQJLWVVHFRQGVKLSWDNLQJLQWRFRQVLGHUDWLRQRIWKH
schedule and environment under which it may change its strategy is an example of:
a. Crisis management
b. Environmental analysis
c. SWOT analysis
d. Contingency planning
e. Benchmarking
www.notesolution.com
6. The four steps to the management process are:
a. Planning, organizing, analyzing, controlling.
b. Structuring, organizing, analyzing, controlling.
c. Structuring, organizing, leading, controlling.
d. Planning, forming, leading, controlling.
e. Planning, organizing, leading, controlling.
7. Managers responsible for supervising the work of employees are __________.
a. Front-line managers
b. Top managers
c. First-line managers
d. On-site supervisors
e. Middle managers
8. Which of the following is or are not considered a basic management skill?
a. Negotiation skills
b. Conceptual skills
c. Human relations skills
d. A) and B)
e. They are all considered basic management skills.
9. Which of the following is not a leading cause of wasted time?
a. Telephone
b. Transportation
c. Paperwork
d. Meetings
e. Email
10. Forces that shape corporate culture are:
a. 9DOXHVRIPDQDJHPHQWILUPVKLVWRU\UDFLDOGLYHUVLW\VWRULHVDQGOHJHQGV
b. 9DOXHVRIPDQDJHPHQWILUP¶VKLVWRU\ORFDWLRQUDFLDOGLYHUVLW\
c. (FRQRPLFWUHQGVILUPVKLVWRU\VWRULHVDQGOHJHQGVVWURQJEHKDYLRUDOQRUP
d. 9DOXHVRIHPSOR\HHVILUPVKLVWRU\VWRULHVDQGOHJHQGVVWURQJEHKDYLRUDOQRUP
e. Values of maQDJHPHQW ILUP¶V KLVWRU\ VWRULHV DQGOHJHQGV VWURQJ
behavioral norm.
www.notesolution.com
11. Which of the following is not a stage of the process of cultural change?
a. $QDO\VLVRIWKHFRPSDQ\¶VHQYLURQPHQW
b. Formulation of a new vision.
c. Survey of opinions from employees.
d. Set up of new system for appraising and compensating enforcement
of new values.
e. They are all required to induce cultural change.
12. When a manager is organizing the specification of jobs to be done within a business and
determining how they relate to each other, he/she is focusing on the _____________.
a. Organization chart
b. Chain of command
c. Job specialization
d. Departmentalization
e. Organizational structure
13. All of the following are types of departmentalization except _______________.
a. Functional
b. Product
c. Regional
d. Geographic
e. Customer
14. The three steps to developing a decision-making hierarchy are:
a. Assigning tasks, organizing activities, distributing authority.
b. Mapping tasks, assigning tasks, distributing authority.
c. Assigning tasks, evaluating authority, distributing authority.
d. Assigning tasks, performing tasks, distributing authority.
e. Assigning tasks, performing tasks, evaluating authority.
15. Managers have trouble delegating effectively is:
a. The fear that something will go wrong if someone else takes over a job.
b. The feeling that employees will always do anything they can.
c. The sense of always being informed about industry trends.
d. The lack of time for short-range planning.
e. None of the above.
www.notesolution.com

Loved by over 2.2 million students

Over 90% improved by at least one letter grade.

Leah — University of Toronto

OneClass has been such a huge help in my studies at UofT especially since I am a transfer student. OneClass is the study buddy I never had before and definitely gives me the extra push to get from a B to an A!

Leah — University of Toronto
Saarim — University of Michigan

Balancing social life With academics can be difficult, that is why I'm so glad that OneClass is out there where I can find the top notes for all of my classes. Now I can be the all-star student I want to be.

Saarim — University of Michigan
Jenna — University of Wisconsin

As a college student living on a college budget, I love how easy it is to earn gift cards just by submitting my notes.

Jenna — University of Wisconsin
Anne — University of California

OneClass has allowed me to catch up with my most difficult course! #lifesaver

Anne — University of California
Description
RSM100 Final Exam Study Guide 1. What are the 4 purposes of goal setting? 2. What are the hierarchy of plans? 3. Match 1. Identify the ways a business a. Corporate-level strategies will compete in its chosen line of productsservices. 2. Identify the basic courses of b. Functional strategies action each department in the firm will pursue. 3. Indentifies the various businesses c. Business-level strategies that a company will be in, and how these businesses will relate to each 4. Identify each as either corporate-level or business-level. a. ___________ horizontal integration b. ___________ differentiation strategy c. ___________ focus strategy d. ___________ product development e. ___________ cost leadership f. ___________ vertical integration g. ___________ concentration strategy h. ___________ investment reduction i. ___________ diversification j. ___________ geographic expansion k. ___________ market penetration 5. L8308.4770.9L43ZL9KO,:3.KL3JL9880.438KL59,NL3JL394.438L07,9L43419K0 schedule and environment under which it may change its strategy is an example of: a. Crisis management b. Environmental analysis c. SWOT analysis d. Contingency planning e. Benchmarking www.notesolution.com6. The four steps to the management process are: a. Planning, organizing, analyzing, controlling. b. Structuring, organizing, analyzing, controlling. c. Structuring, organizing, leading, controlling. d. Planning, forming, leading, controlling. e. Planning, organizing, leading, controlling. 7. Managers responsible for supervising the work of employees are __________. a. Front-line managers b. Top managers c. First-line managers d. On-site supervisors e. Middle managers 8. Which of the following is or are not considered a basic management skill? a. Negotiation skills b. Conceptual skills c. Human relations skills d. A) and B) e. They are all considered basic management skills. 9. Which of the following is not a leading cause of wasted time? a. Telephone b. Transportation c. Paperwork d. Meetings e. Email 10.Forces that shape corporate culture are: a. ,O:08412,3,J020391L728KL89477,.L,OL;078L98947L08,3O0J038 b. ,O:08412,3,J020391L728KL8947O4.,9L437,.L,OL;078L9 c. .4342L.970381L728KL89478947L08,3O0J03889743J-0K,;L47,O3472 d. ,O:0841025O40081L728KL89478947L08,3O0J03889743J-0K,;L47,O3472 e. Values of ma3,J02039 1L728 KL8947 8947L08 ,3 O0J038 89743J behavioral norm. www.notesolution.com
More Less
Unlock Document

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

Unlock Document
You're Reading a Preview

Unlock to view full version

Unlock Document

You've reached the limit of 4 previews this month

Create an account for unlimited previews.

Already have an account?

Log In


OR

Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit