RSM100 Final Exam Study Guide Pt.1

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Rotman Commerce
Michael Szlachta

RSM100 Final Exam Study Guide 1. What are the 4 purposes of goal setting? 2. What are the hierarchy of plans? 3. Match 1. Identify the ways a business a. Corporate-level strategies will compete in its chosen line of productsservices. 2. Identify the basic courses of b. Functional strategies action each department in the firm will pursue. 3. Indentifies the various businesses c. Business-level strategies that a company will be in, and how these businesses will relate to each 4. Identify each as either corporate-level or business-level. a. ___________ horizontal integration b. ___________ differentiation strategy c. ___________ focus strategy d. ___________ product development e. ___________ cost leadership f. ___________ vertical integration g. ___________ concentration strategy h. ___________ investment reduction i. ___________ diversification j. ___________ geographic expansion k. ___________ market penetration 5. L8308.4770.9L43ZL9KO,:3.KL3JL9880.438KL59,NL3JL394.438L07,9L43419K0 schedule and environment under which it may change its strategy is an example of: a. Crisis management b. Environmental analysis c. SWOT analysis d. Contingency planning e. Benchmarking www.notesolution.com6. The four steps to the management process are: a. Planning, organizing, analyzing, controlling. b. Structuring, organizing, analyzing, controlling. c. Structuring, organizing, leading, controlling. d. Planning, forming, leading, controlling. e. Planning, organizing, leading, controlling. 7. Managers responsible for supervising the work of employees are __________. a. Front-line managers b. Top managers c. First-line managers d. On-site supervisors e. Middle managers 8. Which of the following is or are not considered a basic management skill? a. Negotiation skills b. Conceptual skills c. Human relations skills d. A) and B) e. They are all considered basic management skills. 9. Which of the following is not a leading cause of wasted time? a. Telephone b. Transportation c. Paperwork d. Meetings e. Email 10.Forces that shape corporate culture are: a. ,O:08412,3,J020391L728KL89477,.L,OL;078L98947L08,3O0J038 b. ,O:08412,3,J020391L728KL8947O4.,9L437,.L,OL;078L9 c. .4342L.970381L728KL89478947L08,3O0J03889743J-0K,;L47,O3472 d. ,O:0841025O40081L728KL89478947L08,3O0J03889743J-0K,;L47,O3472 e. Values of ma3,J02039 1L728 KL8947 8947L08 ,3 O0J038 89743J behavioral norm.
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