MGMT 2430 Study Guide - Final Guide: Rand Formula, Trade Union, Secret Ballot
Chapter 16: Labour Relations
Definitions:
• Labour Union: an officially recognized association of employees
practising a similar trade or employed in the same company or
industry who have joined together to present a united front and
collective voice in dealing with management
• Labour Management Relations: the ongoing interactions between
labour unions and management in organizations
• Collective Bargaining Agreement: a formal agreement between an
employer and the union representing a group of employees regarding
terms and conditions of employment
• Collective Bargaining: negotiations between a union and an employer
to arrive at a mutually acceptable collective agreement
• Bargaining Unit: the group of employees in a firm, a plant, or an
industry that has been recognized by an employer or certified by a
labour relations board as appropriate for collective bargaining
purposes
• Labour Relations Strategy: a opoet of a orgaizatio’s HR
strategy specific to the overall plan for dealing with unions, which sets
the tone for its union – management relationship
• Business Unionism: the activities of labour unions focusing on
economic and welfare issues, including pay and benefits, job security,
and working conditions
• Social Unionism: activities of unions directed at furthering the
interests of their members by influencing the social and economic
policies of governments at all levels, such as speaking out on proposed
legislative reforms
• Craft Union: traditionally, a labour organization representing workers
practising the same craft or trade, such as carpentry or plumbing
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• Industrial Union: a labour organization representing all workers
eligible for union membership in a particular company or industry,
including skilled trades people
• Local: a group of unionized employees in a particular location
• Union Steward: a union member elected by workers in a particular
department or area of a firm to act as their union representative
• Authorization Card: a card signed by an employee that indicate their
willingness to have the union act as their representative for purposes
of collective bargaining
• Certification: the procedure whereby a labour union obtains a
certificate from the relevant LRB declaring that the union is the
exclusive bargaining agent for a defined group of employees in a
bargaining unit that the LRB considers appropriate for collective
bargaining purposes
• Representation Vote: a vote conducted by the LRB in which
employees in the bargaining unit indicate, by secret ballot, whether or
not they want to be represented, or continue to be represented, by a
labour union
• Pre Hearing Vote: an alternative mechanism for certification, used in
situations in which there is evidence of violations of fair labour
practices early in the organizing campaign
• Decertification: the process whereby a union is legally deprived of its
official recognition as the exclusive bargaining agent for a group of
employees
• Caucus Session: a sessio i hih oly the eers of oe’s o
bargaining team are present
• Bargaining Zone: the area defined by the bargaining limits of each
side, in which compromise is possible, as is the attainment of a
settlement satisfactory to both parties
• Distributive Bargaining: a win-lose negotiating strategy where one
party gains at the expense of the other
• Integrative Bargaining: a negotiating strategy in which the possibility
of win-win, lose-win, win-lose, and lose-lose outcomes is recognize,
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