MGMT 2400 Study Guide - Final Guide: Collectivism, Masculinity, Femininity

• School: University of Windsor
• Department: Business
• Course: MGMT 2400
• Professor: Boram Do

Document Summary

Chapter 3: values, attitudes, and diversity in the workplace. Competing values framework: organizations face the following tensions, and deal with the both sides of the tensions by having four different roles in organizations. Internal: age, gender, sexual orientation, physical ability, ethnicity, race. External: geographic location, income, personal habits, recreational habits, religion, educational background, work experience, appearance, parental status, marital status. Organizational: functional level/classification, work content/field, division/department/unit/group, seniority, work location, union affiliation, management status. Job satisfaction: a positive feeling about a job resulting from an evaluation of its characteristics, positively correlated with life satisfaction, more satisfied employees = more effective, increased customer satisfaction and loyalty. Organizational commitment: an employee identifies with a particular organization and its goals, and wishes to remain a member. Job involvement: the degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth.