Business Administration 1220E Study Guide - Final Guide: Yrc Worldwide, Direct Selling, North American Free Trade Agreement
29 Mar 2016
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Business 1220e general management case: powell logistics (pg 263) Task: as john powell, analyze the situation and make whatever recommendations you deem necessary. Key success factors: making sure cross-border shipments are within the rigorous security checks, standards and other regulations of free trade regulators between the united states and canada such as nafta. Failure to meet these security measures and standards will result in costs to carriers in time and money. Personalized customer service is a major key to success for medium to small-sized truck carriers or transportation services in order to compete in the industry against larger carriers with online services. Competitive prices/rates were required by customers to meet profit demands. In general, pli"s customers had diverse truckload transportation requirements that pli started off just coordinating between the customer and a particular carrier service but as of 1983 has started to coordinate and execute deliveries with its own trucks.
