Business Administration 3300K Study Guide - Quiz Guide: Balanced Scorecard, Corporate Governance Of Information Technology

• School: Western University
• Department: Business Administration
• Course: Business Administration 3300K
• Professor: Alexander Miller

Document Summary

Research methodolgy: field study, data from 131 taiwanese companies, both it and business respondents. It governance mechanisms: items for measuring it governance focus on degree to which an orga implements necessary and well- balanced governance mechanisms, three mechanisms as construct base: structures, processes, communication approaches. Organisational performance: measured relative to competition three dimensions from balanced scorecard, financial performance: roe, roi, roa, customer perspective: product leadership, customer satisfaction, firm image. 3) internal business processes: operational excellence (firm responsiveness to customers and improvements in productivity relative to competitors) measured with self-reports. Control variables: firm size: control variable for strategic alignment, industry type: control variable for organisational performance. It governance mechaniss enable is strategic alignemnt which then increases organisational performance. General results: the three mechanisms of it governance contribute equally to intellectual alignment between it and business strategy, product-orientated alignment is more heavily affected by it governance mechanisms than quality or market the more.