Management and Organizational Studies 4471A/B- Midterm Exam Guide - Comprehensive Notes for the exam ( 50 pages long!)

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4471A/B
• Professor: Christina Maco

Document Summary

Management can use a combination of mechanisms to achieve organizational control. One is to hire good people who can be relied upon to serve the firm well (personnel controls). Another alternative is to ensure that employees do not perform certain actions known to be harmful to the organization (action controls). Finally, management control can be achieved by rewarding individuals for generating good results (result controls). The process by which management: e(cid:374)sures that people i(cid:374) the orga(cid:374)izatio(cid:374) (cid:272)arry out orga(cid:374)izatio(cid:374)al o(cid:271)je(cid:272)ti(cid:448)es a(cid:374)d strategies, e(cid:374)(cid:272)ourages, e(cid:374)a(cid:271)les, or, so(cid:373)eti(cid:373)es (cid:862)for(cid:272)es(cid:863) e(cid:373)ployees to a(cid:272)t i(cid:374) the orga(cid:374)izatio(cid:374)"s best interests. Management control includes all the devices/mechanisms managers use to ensure that the (cid:271)eha(cid:448)ior of e(cid:373)ployees is (cid:272)o(cid:374)siste(cid:374)t (cid:449)ith the orga(cid:374)izatio(cid:374)"s o(cid:271)je(cid:272)ti(cid:448)es a(cid:374)d strategies. Purpose/function: get done what management wants done. Increased pro(cid:271)a(cid:271)ility that the orga(cid:374)izatio(cid:374)"s o(cid:271)je(cid:272)ti(cid:448)es (cid:449)ill (cid:271)e a(cid:272)hie(cid:448)ed. Objective setting strategy formulation management control. Objectives are a necessary prerequisite for any purposeful activities.