FULL NOTES MOS 1021 -HR.docx

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Management and Organizational Studies
Management and Organizational Studies 1021A/B
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CHAPTER 1 THE CHALLENGES OF HRMOutcomes1 Define human resources management HRM2 Identify the processes and activities of HRM3 Explain the importance of HRM to the line manager4 Explain the relationship between the line manager and the HR practitioner5 Describe the current business challenges facing organizations and the impact on people in organizations6 Identify the key demographic and employee concerns7 Describe the link between business strategy and strategic HRM1 What is Human Resources Managements Is the integrated set of processes programs and systems in an organization that focuses on the effective deployment and development of its employees employee used to cover contract workers people from other organizations who are working on a project or any other similar working relationshiphuman resources implies that people are as important to the success of any business as other resources are such as money machinery information materials2 What are the HRM processes and Activities1Organizational work and job design determining what tasks need to be done in what order with what skills and how individual tasks fit together in work units2Planning ensuring that people in organization are the right people with the right skills at the right time in the right place3 Recruitment and selection sourcing attracting and hiring the people with the necessary skills and background4Training and development providing the resources to assist employees in developing necessary knowledge and skills to do their jobs today and in the future5 Performance Management ensuring that there are appropriate mechanisms in place to provide feedback to employees on a regular basis6 Compensation pay and benefits developing and administering pay and benefits programs that will attract and retain employees7 Occupational health and Safety ensuring that the safety and health of employees are maintained8Employee and Labour relations ensuring that there are positive and constructive relations between the employees and their supervisors or managers andor union representatives a number of areas are emerging as the filed of HR grows1 organizational development and learning extension of 42high performance work groups or teams extension of 1 job design3flexible work arrangementsways to engage employees and address demographic issues4HRIS human resource information and management systems Outcome 3 Why Study Human Resources ManagementThe line manger or supervisor is the key link between the employee and the organization need knowledge and understanding of contemporary HRM and how these practices influence output of organization Good people management in organizationsindividual will overall society improved for instance negative productive capacity if enough people disenjoy work and then includes being unconcerned about a customer complaint Need Corporate Social Responsibilitycomplainants of discrimination injuring health of employeesOutcome 4 The Partnership of Line Managers and HR ProfessionalsROLE OF LINE MANAGERLine managers are people managersnot the HR professional or HR unitthru effective leadership that the talent of intellectual capital of the organization is enhanced they directly interacts with the employees and is responsible for the effective contribution of those employees to the organization these direct managers has huge influences on employees staying in the organization bc they identify the gaps in any skill sets with emphasis is on growth and development of peoplehas line authority being directly responsible for the product or serviceROLE OF THE HR PROFESSIONALS HR practitioners primary role in todays organizations is to help equip the line manager with the best people practices so that the organization can be successful Can provide service activities parts of policy formulation work place harassment be an employee advocate by listening to concerns and making others in firm become aware typically staff people who help and support the line manager have functional authority they have legitimate authority in HR areas such as recruitment strategies or developing organizational programs to recognize employeestoday most HR professionals no longer have total functional authority and are expected to provide advice and guidance to the line expected to actively involve others in the organization particularly the mangerssupervisors in the development and design of HR programsTHE ONGOING PARTNERSHIP Successful organization are those that equip their line managers with a thorough understanding of good HRM practices either thru having an HR unit or retaining expertise when neededHR unitHR professionals there to provide guidance and assistance as internal consultants to the line manager or help designdeliver programs and services to equip employees supervisors and managersHR managers assume greater role in topmanagement planning and decision making trend reflects the growing awareness among executives that HRM can make important contributions to the success of an organization HR professionals have a critical role to play in facilitating the success of managers by leveraging best practices across the organizationintegrated approach to compensation and employee learningdevelopment not only enable organizations to retain their top performers but the financial performance of the organization was also increasedOutcome 5 Current Business Challenges 51 Global Economyeconomy primarily built on exports and therefore Canadian companies involved in global market companies have created global operations or worked collaboratively with foreign companies to sell Canadian products most dramatic changes for a Canadian company in the global marketplace has been Nortel Networks went bankrupt in 2009 and by late June 2009 had be delisted from SPTSX index Assets sold off unit by unit mismanaged for years resulting in Canada losing one of the most admired research and development and telecom equipment manufacturers in the worldIMPACT OF GLOBALIZATIONGlobalization moving local or regional business into the global marketplace7080 of Canadian economy today is affected by international competitionTrade agreements allow a freer flow of goods and services competitors located anywhere in worldrecession caught up to Canada in 2009 the economy shrank at annualized rate of 34EFFECT OF GLOBALIZATION ON HRMHR issues include such things are identifying capable expatriate managers who live and work overseas designing training programs and development opportunities to enhance the mangers understanding of foreign cultures and work practices and adjusting compensation plans to ensure that pay schemes are fair and equitable across individuals in diff regions with diff cost of livings2 Survival of Firms and Business Sectors 75 of Canadas GDP is exported to the US and since the US economy has been in longer recession than Canada many firms have been impacted Alberta for price of crude oil wen from a high 14750barrel in July 2008 to low 35barrel over 75 decrease not just natural resources on the world market but also the price per share therefor the value of the company has also been impactedToronto stock exchange from mid 20082009 went from 15000 points to a low of approx 7500 points losing 50 of the value the banking system in the US had trouble accessing funds and therefore companies have had trouble borrowing money to keep the operations going thus without sufficient cash flow coupled with declining sales and revenue has created situations where companies are in survival modemining companiesmineral prices have seen prices drop significantly as well also manufacturing much decrease is attributable to the auto and auto parts industries in auto industry Canada and US have already given large economic stimulus and is reluctant to provide additional money unless labour costs are reducedMANAGING COSTS
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