Chapter 7 NOTES.pdf

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Western University
Management and Organizational Studies
Management and Organizational Studies 2181A/B
Angela White

Chapter 7 GroupsTeamworkWhat is a groupGroup Two or more people interacting interdependently to achieve a common goal o Important for two reasons they exert a tremendous influence on us Acquiring beliefs and values and they allow us to exert influence on othersFormal Group Established by organizations to facilitate the achievement of organizational goalso Channel individual effort in an appropriate direction o Most commonManager and Employee o Other typesTask Forces Temporary groups to achieve particular goals Committees Permanent Groups handling recurrent assignments outside the usual work group structuresInformal Group Groups that emerge naturally in response to the common interests of organization memberso Not sanctioned by the organization Can either help or hurt organizationGroup Development Typical Stages for Group Developmento Each stage has a series of challenges to mast in order to achieve the next stage o NormingGroup members orient themselves testing the watersSituation is often ambiguous and members aware of their dependency on each other o StormingConflict Emerges Confrontation and criticism occur as members determine whether to go along with group Sorting out roles responsibilities Problems likely to happen earlier than in later stages o NormingResolve issues Norms agreed to Group cohesion o PerformingEnergy devoted to task accomplishment Achievement creativity and mutual assistanceo AdjourningRites and ritutals that affirm successful developmentPartiesOften exhibit emotional support for each other o Not All groups go through these stages mainly groups that have never metPunctuated equilibrium model A model of group development that describes how groups with deadlines are affected by their first meetings and crucial midpoint transitions o Phase 1 Begins with first meeting and continues to the midpoint of groups existence Crucial in setting the agenda
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