Management and Organizational Studies 3342A/B Study Guide - Workflow, Organizational Architecture, Distributive Justice

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Document Summary

Addresses relationships among different jobs inside a single organization. Examines relative value of jobs in terms of responsibilities. Relationships form a job structure (order of jobs based on value) that: Organization strategy indicates how it plans to achieve its purpose; internal job structures aligned to the strategy help to achieve it. Workflow process by which goods and services are delivered to the customer. Employees should be able to see or understand links between their work, the work of others and the organizations objectives. Refers to the array of pay rates for different work or skills within a single organization, created through the use of: The differentials between the levels (difference in pay) The criteria used to determine those differences (basis to determine the internal structure) Work content - work performed in a job and how it is done; ranks jobs on skills required, complexity of tasks and/or responsibilities.