Chapter 10 - Motivation.docx

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Management and Organizational Studies
Management and Organizational Studies 3344A/B
Julie Schermer

Chapter 10: Motivation How to categories H&S programs: 1. Engineering interventions 1. Focus on changing the psychical environment to reduce exposure to hazards by either providing PPE or redesigning the physical workplace 2. Administrative interventions 1. Modify procedures and exposure in the work environment  job rotation, work breaks, safety officers, standard operating procedures 3. Behavioural interventions 1. Changing employee attitudes, knowledge or behaviour regarding occupational H&S 2. Info campaigns, risk awareness, skills training Safety Behaviours: behaviours leading to safe performance of a particular job 2. Targeting employee behaviours is an effective injury prevention strategy 8 categories of behaviour that contribute to safe working performance: 1. Proper use of hazard control systems in the workplace 2. Development of safe work habits 3. Increased awareness and recognition of workplace hazards 4. Acceptance and use of PPE 5. Maintenance of housekeeping and maintenance standards 6. Proper responses to emergency situations 7. Maintenance of accepted hygiene practices 8. Self-monitoring and recognition of symptoms of hazardous exposure General 3 conditionns to work safely 1. Must have ability to work safely – must possess knowledge and skills to perform jobs in safe manner 2. Workers must be motivated to work safely 3. Workers must have the opportunity to work safely Safety Performance = Ability X Motivation X Opportunity 3. If one of these components is missing, safety performance in the workplace will not be realized Motivating Safety Behaviour Motivation: the process that initiated, directs and sustains behaviour 4. Some say it applies to very basic biological behaviour like eating and sleeping others say it applied to goal- directed behaviour 2 theoretical explanations of motivation 1. Reinforcement Theory (behaviour modification theory) 1. Focus on the power of external rewards and punishments in the motivation of behaviour 2. The chances of good behaviour being performed again in the future increases when a current performance of that behaviour follows a reward 3. Effective, cost efficient, and adaptable to a wide range of industries 4. ABC MODEL : Antecedent  Behaviour  Consequence  To modify behaviour you need to change either the antecedent or the consequence  Usually focus on consequence  Positive or Negative 1  Immediate or Delayed  Contingent or Noncontingent 2. Goal-Setting Theory 5. Behaviour motivated by personal internal intentions 6. Concerned with the Antecedent  Direct attention and action to the desired behaviour  Mobilize effort toward actions to achieve goals  Increase persi
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