Management and Organizational Studies 3385A/B Final: MOS3385 Final Exam Study Guide.docx

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 3385A/B
• Professor: Linda Eligh

Document Summary

Employee orientation: a procedure for providing new employees with basic background information about the firm and the job. Socialization: the ongoing process of instilling in all employees the prevailing attitudes, standards, values and patterns of behaviour that are expected by the organization. Reality shock: the state that results from the discrepancy between what the new employee expects from his or her new job and the realities of it. Should sit down and establish work-related goals with the new employee. Provide basis for early feedback and establishes a foundation for ongoing performance management. Handbook: includes company history and mission, hours and attendance expectation, vacations and holidays, payroll, benefits and pensions, work regulations and policies. Tour of facilities and introduction to co-workers. Explanation of job procedures, duties and responsibilities. Special orientation situations: diverse workforce, mergers and acquisitions, union v. non-unionized employees, multi-location organizations.