Management and Organizational Studies 1021A/B Midterm: MOS Exam 1 Review Notes

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Hayden Woodley

Document Summary

Goal of hr: make a better work experience. Hrm: policies, practices, systems that influence employee behaviour, attitude and performance. Value of employees: human capital, economic value: bring with them: training, experience, judgement, intelligence, insight, relationships, etc, transfers to quality, profitability, customer satisfaction. Roles of hr departments: job analysis, workforce planning, recruitment, selection, Training & development, performance management, compensation and rewards*, Employee & labour relations: ja: building block, gives detailed information about a job, info can be used to select individuals, train, appraise performance. Goal is that e(cid:373)ployees (cid:373)eet o(cid:396)ga(cid:374)izatio(cid:374)"s goals: * not covered in this course. Need to avoid violating human rights legislation with selection tools, and that reliable performance measures are used for research (best policies/systems used) Ethical practice of hr: hr practices must: Provide greatest good for greatest # people. Trust employees and customers equitably and fairly: canadian council of human rights, chrp designation certified human resources professional designation.