Management and Organizational Studies 2181A/B Final: MOS 2181 – Exam #3 Review

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Team characteristics & processes: 20 questions (1 from additional reading) Leadership styles & behaviours: 16 questions (2 from additional reading) Organizational culture & change: 18 questions (1 from additional reading) Communication process by which information and meaning is transferred from sender to receiver. Effective communication in organizational settings is important, especially when highly interdependent activities are performed by 2 or more people. Plays a central role in virtually all topics covered thus far. Encoding preparing message to be sent e. g. , writing an email, thinking in your head. Decoding interpreting the message e. g. , processing the message in your mind. E. g. a team member who wants to let another person know that the team has to work more quickly to reach a difficult performance goal. Sender needs to translate (encode) idea into verbal, written or nonverbal message. E. g. arm and hand movements to convey idea that team needs to work faster.