Management and Organizational Studies 2181A/B Midterm: MOS2181 Exam 1

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Approaches to management: classical approach to management. Frederick taylor (father: scientific management: using scientific methods to design optimal/efficient work processes and tasks, optimal and efficient work processes, focus on scientific methods. Max weber: promote bureaucracy in work place, bureaucracy: an organizational form that emphasizes control and coordination of its members though a strict chain of command, formal rules and procedures, high specialization, and centralized decision making. Division of labour with a high level of technical specialization. Strict chain of command (who reports to whom in organization) Decision-making at the top of the organization: human relations movement. Field of study recognizing that the psychological attributes of individual workers and the social forces within work group have different effects on group behavior. Integrative model of ob (tested on what category different things fall within) Inimitable: difficult to copy/imitate knowledge, ability, wisdom: how we manage/who we higher, are smaller decisions that are difficult to copy.