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Management and Organizational Studies 3330A/B Study Guide - Disconnection


Department
Management and Organizational Studies
Course Code
MOS 3330A/B
Professor
Kevin Thompson

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FoxMeyer 6/5/2012 8:55:00 AM
Risks
Employee buy in, morale issue for both employees and
management
Loss of control from the use of outside consultants
o Becoming too reliant on the consultants
Scope of the project can get out of hand too large, not large
enough, too much change
No synergy = less profitability = less performance
Project and Psychological Factors
Over optimism
o Pride and emotion
o Over confidence
High reliance on inexperienced consultants
o Relying on too many vendors
Reoccurring delays and issues
Determination to succeed biased
Myopic thinking
o From leaders and consultants (Andersen)
Savings
Social and Organizational Factors
More focused on maintaining organizational image
o Bias and myopic thinking
Morale problems
o Not all management had the same goals
o Disconnection between management and staff and between
the managers themselves
Employee reaction mostly negative
Inexperienced staff lack of knowledge transfer
Lack of communication between levels, contractors and leadership
Implications
Drifted away from the KSF’s and what they are able to do, focusing
more on what they want to be doing
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