MOS 4410A/B Study Guide - Comprehensive Final Exam Guide - Return On Investment, Walmart, Switching Barriers

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4410A/B
• Professor: John White

Document Summary

Key attributes of strategic management: directs the organization toward overall goals and objectives. Including employees, customers, shareholders, the public/surrounding community, suppliers. Japan has a good long term perspective of the company: recognizes trade-offs between efficiency and effectiveness. Roe as ones who don"t: business week reported firms with mission statements do not add up to. Long term objectives: quantitative, measurable, realistic, understandable, challenging, hierarchical, obtainable, congruent. S. m. a. r. t: stands for, specific, measurable, achievable, realistic/relevant, time constrained. Financial objectives: growth in revenues, growth in earnings, higher dividends, larger profit margins, greater roi, higher earnings per share, rising stock price. Business model the design or architecture of the value creation, delivery, and capture mechanisms employed to deliver value to the customer. Project information: when handing in the one-page synopsis, look at the annual report. If companies don"t change, then they won"t survive in the market. Forecasts: direction of environmental change, scope of environmental change, speed of environmental change.