Psychology 2990A/B Study Guide - Final Guide: Lester B. Pearson, Hawthorne Effect, Job Satisfaction

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Industrial psych: personnel selection and placement: most key 2 things, munsterberg 1913: publishes psychology of industrial efficiency . Good way to increase productivity (industrial efficiency), is to select people with skills that match the job requirements. Personnel selection: selecting the right person for the job: 1917: ww1 industrial psych emerged in response to us army"s practical problem: Hired psychologists developed 2 intelligence tests. Army beta (could not read/write english: both tests were successful, then new tests to select: officers, pilots and eliminate the most neurotic recruits. Psych tests could screen/classify large numbers of people: later, businesses and schools wanted their own tests to select/classify people (placement into appropriate grade/job) Organizational psych (1924: hawthorne studies at western electric in hawthorne, illinois. Effect of environmental factors on productivity (altering lights/temperature) *nearly any change they made to environment (+ or light) increased productivity! Physical environment is not as important as the social and psychological environment.

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