Study Guides (251,531)
CA (122,898)
WLU (4,511)
BU (1,249)
BU111 (274)

BU111Final Review.doc

20 Pages

Course Code
Leanne Hagarty

This preview shows pages 1-4. Sign up to view the full 20 pages of the document.
BU111Final Review Social Factors Element customsvaluesattitudes and demographic characteristics Influences customer preferences worker attitudes and behaviors standards of business conductethics social responsibilitystakeholder managementAffects how we live work consume and produceEthics1Connection between individual ethics managerial ethics and corporate social responsibility managerial ethics is standards of behaviour that guide individual managers in their workmanagerial ethics is based on their individual ethics 2approaches to ethical dilemmas4 utilitarian approachmost good for the most peoplesome people will be unhappyrights approachfollow lawdont violate basiclegal rightsfairnessjustice approacheveryone wins and looses somethingequitable distribution of burdens and rewards caring approachconsistent with peoples responsibility to each otherhow we care3how to influence managerial ethical preferences8hiring criteria how do you hire and how do you choose to hireManagerial role modelingdo managers follow rules if not why would employeesMissions statementcore value statementwhat are your valueswritten documentationcode of conductsethicsthis is what you shall donot doethics booklets and trainingtrain employees to make touch choices goals and evaluation criteriahow are you evaluated on criteria reward systemreward employee behaviour that you want them to engage in employee protection mechanismsprotect employees when they report unethical behaviour or else you will create a code of silence Stakeholdersgroupsindividuals and other organizations who are significantly affected by the organizations activities1what their relationship and importance is to businessStakeholders importance depends on situation and the issue affect willingness and opportunity to act businessstakeholder connectionstakeholders provide business with the capacity to operate owners and creditors capital customers purchasesemployees human resources BOD leadershipnatural environment natural resourcessociety human physical and financial resources stakeholders have expectations of the business
More Less
Unlock Document
Subscribers Only

Only pages 1-4 are available for preview. Some parts have been intentionally blurred.

Unlock Document
Subscribers Only
You're Reading a Preview

Unlock to view full version

Unlock Document
Subscribers Only

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.