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final review guide for posting.doc

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Wilfrid Laurier University
Leanne Hagarty

BUSINESS 121 WINTER 2013 FINAL EXAM REVIEW GUIDE Date: SATURDAY, APRIL 13 TH Time: 12:00P.M. TO 2:30 P.M. Writing Locations are posted on the university website. Students who did not write the midterm exam, and were granted an exception (by their professor) will write a cumulative final exam worth 50%. Those writing a cumulative final exam will be notified by their professor of their writing location and will have to report to the main proctor at the start of the exam to be seated at the appropriate exam. (Students writing in the ALC need to contact their professor to ensure that the cumulative exam is supplied to the ALC ahead of time.) Any student that is required to write a cumulative final but writes the regular final instead, will only receive a 25% weighting on the exam, defaulting the midterm exam to a mark of 0. Important Notice: Anyone who is not able to write the exam on the scheduled date must petition through the Undergraduate Business Programs Office. Deferrals for final exams are handled centrally, not through the professor for the course. Approximate Mark Allocation (to be confirmed in review class): Multiple Choice = 20 marks, Short Answer = 40 marks, Case = 5 marks, Problems = 15 marks Total: 80 marks TOPICS TO BE COVERED: Main concepts from text and readings will be tested with multiple choice questions (as indicated with blue text), unless otherwise indicated. Lecture material & some lab manual material will be tested in more depth (as indicated in black text) with a combination of multiple choice, short-answer questions, and problems. Material that is testable through problems is indicated in red text. FINANCE Text Unit 3 (Chapter 14): Using Financial Information & Accounting and Lab Manual Readings (pages 213-230 and 236-248) • will NOT be tested separately but supports lecture material Lecture Material – covered after Reading Week; Lab Manual Exercises pages 262-266, 286-291, and 304-305 • Evaluating financial performance – analytical measures at different stages of life cycle • Process of ratio analysis • Monthly net cash burn and build rates – how long before more external financing needed? • Ratios (calculations on formula sheet attached only) – liquidity, conversion period, leverage – pros and cons, profitability and efficiency • Cost-volume-profit analysis – decision point (when more profitable) – operating leverage, decision applications (impact on profit) NEGOTIATING Lab Manual Readings pages 276-285 Lecture Material – Week 9 • EASY process • Negotiation strategy matrix, 2 categories of collaborators • Basic interaction styles and how they relate to negotiation tendencies • 5 basic negotiating strategies – when to use each, including compromise • Principled vs positional bargaining; distributive vs integrative bargaining o Advantages of principled negotiations, 4 basic points OPERATIONS AND SUSTAINABILITY Text Unit 3, Chapter 11: Achieving World-Class Operations Management; and Lab Manual Reading pages 294-303 Lecture Material – Weeks 9 & 10 • Differences between service and manufacturing businesses, and implications for oper
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