BUSINESS 121 WINTER 2013
FINAL EXAM REVIEW GUIDE
Date: SATURDAY, APRIL 13 TH
Time: 12:00P.M. TO 2:30 P.M.
Writing Locations are posted on the university website.
Students who did not write the midterm exam, and were granted an exception (by their professor) will
write a cumulative final exam worth 50%. Those writing a cumulative final exam will be notified by
their professor of their writing location and will have to report to the main proctor at the start of the
exam to be seated at the appropriate exam. (Students writing in the ALC need to contact their professor
to ensure that the cumulative exam is supplied to the ALC ahead of time.) Any student that is required to
write a cumulative final but writes the regular final instead, will only receive a 25% weighting on the
exam, defaulting the midterm exam to a mark of 0.
Important Notice: Anyone who is not able to write the exam on the scheduled date must petition
through the Undergraduate Business Programs Office. Deferrals for final exams are handled centrally,
not through the professor for the course.
Approximate Mark Allocation (to be confirmed in review class): Multiple Choice = 20 marks, Short
Answer = 40 marks, Case = 5 marks, Problems = 15 marks Total: 80 marks
TOPICS TO BE COVERED:
Main concepts from text and readings will be tested with multiple choice questions (as indicated with
blue text), unless otherwise indicated.
Lecture material & some lab manual material will be tested in more depth (as indicated in black text)
with a combination of multiple choice, short-answer questions, and problems.
Material that is testable through problems is indicated in red text.
Text Unit 3 (Chapter 14): Using Financial Information & Accounting and Lab Manual Readings (pages
213-230 and 236-248)
• will NOT be tested separately but supports lecture material
Lecture Material – covered after Reading Week; Lab Manual Exercises pages 262-266, 286-291, and
• Evaluating financial performance – analytical measures at different stages of life cycle
• Process of ratio analysis
• Monthly net cash burn and build rates – how long before more external financing needed?
• Ratios (calculations on formula sheet attached only) – liquidity, conversion period, leverage – pros
and cons, profitability and efficiency
• Cost-volume-profit analysis – decision point (when more profitable) – operating leverage, decision
applications (impact on profit) NEGOTIATING
Lab Manual Readings pages 276-285
Lecture Material – Week 9
• EASY process
• Negotiation strategy matrix, 2 categories of collaborators
• Basic interaction styles and how they relate to negotiation tendencies
• 5 basic negotiating strategies – when to use each, including compromise
• Principled vs positional bargaining; distributive vs integrative bargaining
o Advantages of principled negotiations, 4 basic points
OPERATIONS AND SUSTAINABILITY
Text Unit 3, Chapter 11: Achieving World-Class Operations Management; and Lab Manual Reading
Lecture Material – Weeks 9 & 10
• Differences between service and manufacturing businesses, and implications for oper