BU121 Study Guide - Final Guide: Media Richness Theory, Positive Tone, Proofreading

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Does not have to be done in order; revision and proofreading may occur numerous imes: prewriing 25% Will the receiver"s response be neutral, posiive, negaive? direct method for posiive messages, and indirect method for negaive/persuasive messages. Include audience beneits and the you view posiive, conversaional, and courteous language: wriing 25% search company iles, previous correspondence, and the internet research: gather data to provide facts. Organize direct messages with big idea irst, then an explanaion and an acion request. For persuasive or negaive messages, use an indirect, problem-solving plan. For longer messages, outline your plan and make notes. Compose: prepare a irst drat, usually wriing quickly. Focus on short, clear sentences using the acive voice. Link ideas to build paragraph coherence: revising 50% = 45% revision + 5% proofread. Revise: edit your message to be sure it is clear, conversaional, concise, and readable. Revise to eliminate wordy illers, long lead-ins, redundancies, compound preposiions, wordy noun phrases, ad trite business phrases.

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