OL224- Final Exam Guide - Comprehensive Notes for the exam ( 27 pages long!)
Document Summary
Leadership: what is it: the ability to inspire confidence and support among the people who are needed to achieve organizational goals. Leadership is not limited to one person; many individuals may be leaders either formally or informally: usually driven by expertise, emergent leaders: have not been assigned formal authority, but influence others. Leaders are perceived to be responsible and inspirational. Provides change and adaptability provides order, consistency, predictability. Effective managers also lead: managers need to lead; and leaders need to manage, although leadership and management are different, they are also related. Leadership roles: figurehead, spokesperson, negotiator, coach and motivation, team builder, team player, technical problem solver, entrepreneur, strategic planner, executor. Leader behaviours and style: whether or not a leader is effective, depends on four things, group members characteristics. Leadership involves carrying out at least ten different roles. Leader behaviour and style: group member characteristics; and.