Study Guides (248,568)
Canada (121,628)
York University (10,209)
ADMS 1000 (263)
all (25)

SAMPLE CASES.docx

2 Pages
113 Views
Unlock Document

Department
Administrative Studies
Course
ADMS 1000
Professor
All Professors
Semester
Fall

Description
Chapter 10 Confronting Changing context:  Kodak  Case­single loop Slow to develop technologies Didn’t meet consumers demands Did theory E methods of change  Tried to transformational change but failed to develop good products  Did single loop learning  Didn’t shift paradigm Facebook Shifting paradigm ‘ Myspace failed cause it couldn’t keep up with technology  No innovation  Never met consumer demands Facebook shifted the paradigm by including more features such as IM email and had a  better interface  Ford Method of learning Theory E cut down jobs, cut down factories, cutdown personal assets Home depot’s  focused on Theory E  and ignored Theory O          Culture of poor customer service The CEO tried to focus on cost­cutting, more rules governing work practices (Theory E  changes) while ignoring company culture. The result was a disaster for employee  relations with management and with customers CEO fired in 2007 JC PENNY­ Transformational change Developmental­ school Transitional­ Starbucks smoothies CHAPTER 11­ LABOR CONTEXT                        What’s worse than a te
More Less

Related notes for ADMS 1000

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit