Dmitri’s Baked Goods
Tall organization- many levels relative to its size
Flat organization- few levels relative size – Dmitri’s Baked goods (managing issues)
Centralized – power by one person
Stereotyping: generalize about people in social category. Dimitri, in a
very non-offensive way has hired only Macedonian employees.
Contrast effect: comparison of many aspects. Dimitri compares how his
business will be in the future and compares the difference in order to make
the big step towards opening new locations. For example, whether or not his
children will join the business or not
Value diversity: hiring diverse workers in terms of race. Dimitri is
considering expanding into other areas and increasing different ethnic
employees to join the company. This yields strategic and corporate
advantage because new ethnicities can introduce their communities to the
Consistency cue: Something that happens regularly. A high turnover and
absenteeism because of the lack of motivation at the assembly line. This
increases costs because high turnover rate means more often the company is
forced to hire and train new employees.
Situational attributions: environmental causes responsible for
behavior. The assembly line is often boring to work at because its repetitive.
The boring environment causes people to show up late, or not show up at all.
This can lead to issues if many assembly line employees decide to be absent
on a busy day, and production will be backed up
Task performance: employee behaviors that transform resources into
goods, in a positive manor. The employees, as a result o