ADMS 2600 Midterm: 2600 PPT midterm Note 1

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The pro(cid:272)ess of (cid:373)a(cid:374)agi(cid:374)g hu(cid:373)a(cid:374) tale(cid:374)t to a(cid:272)hie(cid:448)e a(cid:374) orga(cid:374)izatio(cid:374)"s o(cid:271)je(cid:272)ti(cid:448)es. Great business plans, products, and services can easily be copied by your competitors. Words to describe how important people are to organizations: competitive issues and human resources management. Responding strategically to changes in the local and global marketplace. Setting and achieving corporate social responsibility and sustainability goals. Containing costs while retaining top talent and maximizing productivity. Adapting to educational and cultural shifts affecting the workforce. Hr managers and business strategy: from administrative tasks to strategic partners, hu(cid:373)a(cid:374) resour(cid:272)es (cid:373)a(cid:374)agers (cid:374)eed a(cid:374) i(cid:374)ti(cid:373)ate u(cid:374)dersta(cid:374)di(cid:374)g of their fir(cid:373)s" (cid:272)o(cid:373)petitive business operations and strategies. Six sigma: a set of principles and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement. Total quality management (tqm: a process used to translate customer needs into a set of optimal tasks that are performed in concert with one another.

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