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ADMS2600 - Midterm Study Notes
ADMS2600 - Midterm Study Notes

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York University
Administrative Studies
ADMS 2600
Paul Fairlie

1 Human Resources Management the process of managing human talent to achieve an organizations objectives Competitive advantage through people Core capabilitiesintegrated knowledge sets within an orgn that distinguish it from its competitors and deliver value to customersachieved if human resources have valueare rare and unavailable to competitors are difficult to imitate are organized for synergy CHALLENGE 1 COMPETING RECRUITING AND STAFFING GLOBALLY Globalizationthe trend towards opening up foreign markets to intal tradeinvestmentImpact of globalizationlower trade and tariff barriers anything anywhere anytime markets partnerships with foreign firms Corporate social responsibilitythe responsibility of the firm to act in the best interests of the people and communities affected by its activities Impact of CSRdifferent geographies cultures laws and business practicesidentifying capable managers and workersdeveloping foreign culture and work practice training overseasadjusting compensation plans for overseas work CHALLENGE 2 EMBRACING NEW TECHNOLOGY Knowledge workersworkers whose responsibilities extend beyond the physical execution of work to include planning decision making and problem solving Knowledgebased trainingonline instruction justintime learning via the Internet Influence of technology in HRM HRIS Human Resources Information System a computerized system that provides current and accurate data for the purposes of control and decision making Benefits store and retrieve large quantities of data combine and reconfigure data to create new information institutionalization of organizational knowledge lower administrative costs increased productivity and response times CHALLENGE 3 MANAGING CHANGETypes of changeReactive changechange that occurs after external forces have already affected performanceProactive changechange initiated to take advantage of targeted opportunitiesManaging change through HRformal change management programs help to keep employees focused on the success of the businessWhy change efforts failnot establishing a sense of urgency not creating a powerful coalition to guide the effortlacking leaders who have a vision lacking leaders who communicate the visionnot removing obstacles to the new visionnot systematically planning for and creating shortterm winsdeclaring victory too soonnot anchoring changes in the corporate culture CHALLENGE 4 MANAGING TALENT OR HUMAN CAPITALHuman capitalthe knowledge skills and capabilities of individuals that have economic value to an orgnValuable because capitalis based on companyspecific skills is gained through longterm experiencecan be expanded through development CHALLENGE 5 RESPONDING TO THE MARKETTQM Total Quality Management a set of principles and practices whose core ideas include understanding customer needs doing things right the first time and striving for continuous improvement
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