ADMS 2400 Study Guide - Midterm Guide: 360-Degree Feedback, Flight Attendant, Job Performance

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Sabrina D.Salamon

Document Summary

Organizational behavior (ob) is the field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. Ob is multidisciplinary (drawing appropriately from multiple disciplines to redefine problems outside of normal boundaries) in nature. Ob focuses on three levels of analysis: individuals, groups, and organizations. Ob applies the scientific method to practical managerial problems. Ob seeks to improve organizational effectiveness and the quality of life at work. Can be positive or negative and range from 0 (no statistical relationship) to. Moderating variable: a third variable that changes (increases or decreases) the otherwise established effect of the independent variable upon the dependent variable. For example stress (independent variable) alcoholism (dependent variable) social support (family, friends) would be the third variable. Mediating variable: a third variable that explains a relation between variables or provides a causal link between them. For example provocation(independent variable) aggression (dependent variable) anger would be a third variable.