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[ADMS 2511] - Final Exam Guide - Comprehensive Notes for the exam (168 pages long!)


Department
Administrative Studies
Course Code
ADMS 2511
Professor
John Kucharczuk
Study Guide
Final

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York
ADMS 2511
FINAL EXAM
STUDY GUIDE

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Chapter 1 – Summary
Management Information Systems
Deal with the planning for – and the development, management, and use of – information technology
tools to help people perform all of the tasks related to information processing and management
Information Technology
Relates to any computer-based tool that people use to work with information and to support the
information and information-processing needs of an organization
Using technology to organize information
Without understanding properly you will not be able to be successful without implementation of the
technology to do regular tasks
Both terms are used interchangeably throughout an organization (and throughout this book)
The Importance of Planning for IT
Application Portfolio
oA prioritized list of existing and potential IT systems, organized by application
oApplications that have to be added, or modified if they already exist
The IT architecture outlines the way an organization’s information resources should be used to
accomplish its mission
oEncompasses both the technical and managerial aspects of information resources
Technical: Hardware and operating systems, networking, data management systems,
and application software
Managerial: Specify how managing the IT department will be accomplished, how the
functional area managers will be involved, how IT decisions are made
IT Strategic Plan
A set of long-range goals that describe the IT infrastructure and identify the major IT initiatives needed
to achieve the organization’s goals
Must meet 3 objectives
oMust be aligned with the organization’s strategic plan
oMust provide for an IT architecture that enables users, applications, and databases to be
seamlessly networked and integrated
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oMust efficiently allocate IS development resources among competing projects so the projects
can be completed on time and within budget and have the required functionality
IT Steering Committee
a committee, composed of a group of mangers and staff representing various organizational units, set
up to establish IT priorities and to ensure that the management information systems function is
meeting the needs of the enterprise
Major task is to link corporate and IT strategy together, to approve allocation of resources for MIS
function and establish performance measures for the MIS function and ensure they are met
IS operational plan
Such plan consists of a clear set of projects that the IS department and the functional area managers
will execute in support of the IT strategic plan
Consists of
oMission – the mission of the IS function (derived from the IT strategy)
oIS environment – a summary of the information needs of the functional areas and the of the
organization as a whole
oObjectives of the IS function – The best current estimate of the goals of the IS function
oConstraints on the IS function – Technological, financial, personnel, and other resource
limitations on the IS function
oThe application portfolio – a prioritized inventory of present applications and a detailed plan of
projects to be developed or continued during the current year
oResource allocations and project management: A listing of who is going to do what, how and
when
IT planning is crucial when developing a new product or services, such as the drug-dispensing kiosks
Business Process and Business Process Management
Business Process
A collection of related activities that produce a product or a service of value to the organization, its
business partners, and/or its customers
A process has inputs and outputs and activities may be measured
Processes may have as low as 1 or several functional areas
Example: Accounting Business Process →Accounts Payable, Accounts Receivable, Cash Receipts,
Invoice Billing, Etc.
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