HLST 2030 Study Guide - Midterm Guide: Aspet, Organizational Architecture, Job Enrichment
19 Oct 2016
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Document Summary
Chapter 1 - the management challenge of delivering value in health care. Waiting times beds, access of healthcare providers. 5 months to get a cat scan. Some people go to the us for quicker treatment. Payment system (how patients pay for health care services and how physicians get paid) Task-oriented rather than customer oriented (patients on their own) Safe patients be cared for in an environment that protects them from harm. Effective services not likely to benefit patients should be avoided. Patient-centered care should take into account individual patient preferences, needs, and values. Timely elimination of waiting time and harmful delays. Efficient care should be provided in a manner that avoids all waste of equipment, supplies, ideas, and energy. Equitable care provided not based on gender, ethnicity, geographic location, or socioeconomic status. Work is often performed under emergency conditions. Lack of managerial control over group generating work and expenditure. Procedures for governing activities - hierarchical structure.
